• Part or all of program was not recorded because of problem at broadcast time

    I am getting this error message for On Demand of some episodes of The Wire. The error happens when I try to download the same episodes on both of my receivers: HR34-700 (Genie) and HR24-200. There were no storms when ...
    last modified by danielmak
  • Unable to watch on demand

    I'm attempting to watch a show on demand.  I selected the show.  When I go to the "List", it says pending download so I select the show and select "watch".  It then says "preparing for playback" and the...
    last modified by capnp72
  • On Demand multiple errors: channel not available, episodes not playing

    Put a call in to Directv customer service about these issues yesterday.  Would like to know when a solution becomes available.  (None was given yesterday but to wait for a software update.)   In any ca...
    created by gbye
  • audio drop

    audio use to be fine now if using ondemand I get audio drop?? If recording a live program all is fine??
    last modified by goochs410
  • Directv Viewer on my PC stops at 100%

    I have tried this on 3 different browsers with pretty much the same results. The movies never play and there are no errors. Support is unable to resolve the problem. Any help would be appreciated.
    last modified by n2bluzzzz
  • DirecTV and Xfinity Router vs PPV

    Last straw is to complain here an hope someone out there has the correct information.   This all began 2 years ago. I got the error 736 when trying to order a movie on demand. "Sorry you have no phone line conne...
    last modified by thederby
  • Genie always breaks and doesn't work.

    So that means the recording of the Blacklist that I wanted didn't record.   When will Season 2 Episode 3 become available?   It's been on Hulu for 2 days now, does Direct TV just hate it's entertainment cu...
    last modified by hilltrot
  • internet connection problems

    I cannot connect to the internet.  my router broke but am using a T-Mobile router that has been working.  someone else set it up for me, unfortunately, he is not available to help me now.  I did the das...
    last modified by pjones101
  • On Demand Viewing - Audio Drop-Out

    I just hung up with DirecTV customer service.  After going round and round with them, I think I finally convinced them that this is a problem for many of us.  A supervisor named 'Donna' was supposedly going ...
    created by dilbert_ismyhero
  • On Demand recording

    I cannot record any shows because it will not connect to my network. I tried testing the system but it still does not work. What can I do?
    last modified by pmaxi
  • Standalone Windows Streaming

    Hello,   Does anyone know if DTV is working on a standalone streaming application that gets the current method outside of the web browser?  The audio is usually not framing with the spoken words.   If...
    created by ninefofo
  • Problem watching Haven Episode 2

    Is anyone else having an issue watching Haven Episode 2?  It keeps giving an error that it is not available due to a problem at broadcast time when you choose to watch it from SysFy On Demand.
    last modified by oldman0215
  • does anyone know how to setup a CCK-wireless through web address?

    I have a CCK wireless that disconnected and couldn't reconnect. Last time I set it up through web and worked but forgot how to.Does anyone know how to set it up through the internet/web?If so,can someone give me a ste...
    last modified by andrew10228130
  • Need help setting up a Port

    Im having issues with streaming on demand even though my internet connection is more the fast enough.,. I was told by DirectTV tech support to make sure a port was open on my router, but could not do it while on the p...
    created by vexxer
  • Cinema Connection Kit will not connect to my Uverse Pace Wireless Router

    I order the Direct TV Cinema Kit Thinking it would be a easy Setup. I've had it for 4 days and I can not get it to connect to my wifi network. I've had a Technician come out and look at and he gave me a new HDDVR and ...
    created by corad
  • On Demand is slow to download (pauses/times out/stops)

    Not sure what else to say outside of the title.   When I run a bandwidth test, I have in excess of 30mbps up / 3mbps down.   I didn't see a forum dedicated to On Demand, and I'm really reluctant to pull ...
    last modified by mbodo
  • Genie HR44 - VOD Downloading too slow

    Hello,   I just received the Genie and everything seems to be working fine except vod.  I have a wireless connection.  I have Comcast for internet and wired is rated at 125mbps.   On wifi my ...
    last modified by dave3774
  • rwhinton results

    last modified by stevethetelephoneman
  • Internet problem

    When I try to download an on demand program I get an error saying internet connection is too slow. I have verified my connection  to the modem is very strong. I'm using a genie receiver.  Any ideas where the...
    last modified by jrankin
  • On Demand Instant Play no longer working. Says "Current internet connection does not support instant play"

    I am having an issue where instant play is no longer working on my HR34. It was working perfectly up until yesterday. Now whenever I try to watch an on demand show it tells me my internet connection is not fast enough...
    last modified by giannim24