• Cinema Connection Kit will not connect to my Uverse Pace Wireless Router

    I order the Direct TV Cinema Kit Thinking it would be a easy Setup. I've had it for 4 days and I can not get it to connect to my wifi network. I've had a Technician come out and look at and he gave me a new HDDVR and ...
    created by corad
  • On Demand is slow to download (pauses/times out/stops)

    Not sure what else to say outside of the title.   When I run a bandwidth test, I have in excess of 30mbps up / 3mbps down.   I didn't see a forum dedicated to On Demand, and I'm really reluctant to pull ...
    last modified by mbodo
  • Genie HR44 - VOD Downloading too slow

    Hello,   I just received the Genie and everything seems to be working fine except vod.  I have a wireless connection.  I have Comcast for internet and wired is rated at 125mbps.   On wifi my ...
    last modified by dave3774
  • Directv Viewer on my PC stops at 100%

    I have tried this on 3 different browsers with pretty much the same results. The movies never play and there are no errors. Support is unable to resolve the problem. Any help would be appreciated.
    last modified by n2bluzzzz
  • does anyone know how to setup a CCK-wireless through web address?

    I have a CCK wireless that disconnected and couldn't reconnect. Last time I set it up through web and worked but forgot how to.Does anyone know how to set it up through the internet/web?If so,can someone give me a ste...
    last modified by andrew10228130
  • rwhinton results

    last modified by stevethetelephoneman
  • Internet problem

    When I try to download an on demand program I get an error saying internet connection is too slow. I have verified my connection  to the modem is very strong. I'm using a genie receiver.  Any ideas where the...
    last modified by jrankin
  • On Demand Instant Play no longer working. Says "Current internet connection does not support instant play"

    I am having an issue where instant play is no longer working on my HR34. It was working perfectly up until yesterday. Now whenever I try to watch an on demand show it tells me my internet connection is not fast enough...
    last modified by giannim24
  • HR21-100 CCK wireless and internet error 22

    I have a Whole-Home setup with a CCK-W.The CCK-W is connected great.My receivers are a HR34 Genie,HR21-700,HR24-200 and HR21-100.All 3 receivers(HR34 Genie,HR21-700,HR24-200) besides the HR21-100 will connect and are ...
    last modified by andrew10228130
  • audio drop

    audio use to be fine now if using ondemand I get audio drop?? If recording a live program all is fine??
    last modified by goochs410
  • Poor audio quality with recorded on demand

    I've been hearing noise, random crackles, on 9 out of 10 programs I watch.  I've only watched on demand from HBO so far. Regularly recorded shows from live TV have no issue.  I for the most part record all o...
    last modified by elitemike
  • VOD not working on USA channel. Anyone else?

    VOD not working on USA channel, others work fine. Anyone else? I've never seen this before. Tried different shows, seems to be just this channel. Doing the same thing on my other DVR also.
    last modified by kevinmc
  • Trying to connect moden for OnDemand knocks out internet

    So I had trouble connecting the DirecTV modem to my wireless because i cannot run an Ethernet to the Modem.  After a reset, i was finally able to find the wireless connection and enter the password, etc.  It...
    last modified by key1968
  • Need help optimizing wifi settings for on demand.

    I need help port forwarding.  I have a netgear 7550.  I need the port numbers as well.  Can anybody help me? 
    created by jasonblack16
  • VOD, DVR, Audio failure for new install. Why?

    On demand and DVR are my go-to requirements; unfortunately, DirecTV is doing nothing to fix these problems for me aside from apprise me that I will owe nearly $500 if I cancel service now, which began sucking immediat...
    last modified by jakethis
  • Why is Genie slow at downloading

    I just got a Genie (HR44-500) installed this week.  Last night I had it download 10 one half shows of a series. I did it during the night because it slows down my computer quite a bit when it is downloading. ...
    last modified by lrjones
  • Why does my Genie stop and drop a movie from on demand?

    I have an HR44-500 Genie receiver and have been experiencing the following issue : I will pay for a movie On Demand, and the movie will play about 2/3 of the way through.. then just kick out and put me back on a regul...
    last modified by travis1019
  • Why are my VOD/on demand downloads so slow?

    My speeds are great. 50Mbps down (though in the further part of our house Ookla reports more like 20 Mbps) and 16 Mbps up. Our modem has 16 down channels, 4 up. Our router is strong and my other devices stream/downloa...
    last modified by cstw
  • On demand not working. Viewing stops and download restarts.

    I got new DirecTV service a few weeks ago and the on demand movies and shows do not work whatsoever. This is the exact same issue found in discussions going back many months (all the way back to Dec. 2013). When viewi...
    last modified by phatastic
  • AMC on Demand?

    What happen to it? It is gone. It was there tuesday morning but i checked later in day and it wasn't. Been waiting for new episode of  **** on wheels since i lost saturday night cause of storm. All other on deman...
    last modified by otaric