• DVR won't connect to internet

    Hi, I have an HD DVR Genie box that was installed a few months ago and it was working fine for a while and then randomly stopped connecting to internet and I can not get on demand content. Nothing has changed. I call...
    last modified by shawnmblake
  • bad DECABB1MR0-01?

    So I have had the BB adapter for about 2 years with no problems.  Nothing new installed, nothing changed. My son informs me today that he has a 775 error on his dvr-21.  Deca is flashing c.link yellow and ne...
    last modified by thegasman
  • On Demand Viewing - Audio Drop-Out

    I just hung up with DirecTV customer service.  After going round and round with them, I think I finally convinced them that this is a problem for many of us.  A supervisor named 'Donna' was supposedly going ...
    last modified by dilbert_ismyhero
  • Limited internet access for VOD

    Like so many people that use DirecTV we live out of town. Therefore along with satellite TV, we also have satellite internet, which has a limited amount we can use per month. We are fortunate that our internet provide...
    last modified by guynmt
  • Direct TV streaming is horrible On Demand Issues

    I am getting surveys from Direct TV asking me about their streaming services.   Basically, Direct TV streaming is horrible, and On Demand has intermittent problems.   My Comcast Internet Service is 50+ Mbp...
    last modified by myers
  • disable on demand

    I have a limited capacity internet connection (30GB per month). I want to readily be able to enable and disable on demand, watch from beginning, and any other internet hog capabilities.
    last modified by rogerbad
  • Internet connection repeatedly lost

    I have a HR22/400 receiver that continually loses internet connectivity.  I have contacted DirecTV Technical Support 5 times in the last few days (3x last night).  They are not any help and now they want to ...
    last modified by mr.lee

    I have a subscription to all premier channels however when i try to watch HBO / SHOWTIME / STARZ on demand it asks if i want to subscribe to them which i already have. Customer support reports that it is an issue with...
    last modified by iwatch
  • Why doesn't Directv design their systems for everyone rather than a select group? There are areas of America that do not have high speed internet and because of the system design, those areas cannot use VOD, why?

    Directv should have designed their system for everyone to use not a select group.  They, Directv, have ignored the fact that not all Americans have high speed internet and in fact, do not even have access to high...
    last modified by spirithill83@gmail.com
  • On Demand

    When I access On Demand Channels I get a message that its temporarily unavailable? This message has not changed for months. I'm hooked up to the inter net and My Tivo says it recognizes the connection.
    last modified by krb
  • Router Settings

    Does anyone know of any router settings that could be changed to speed up VOD downloading?  Does anyone know if port forwarding would help?
    last modified by ned227
  • Directv VOD different than other VOD

    This is a question and a statement.  I've always had problems with DTV VOD not streaming fast enough, mainly when you start the program.  So, last night my wife was trying to watch Game of Thrones and of cou...
    last modified by ned227
  • Subscribed to channels but on demand won't work!!!

    Can anyone tell me why I can't watch ABC family or Nick Jr On demand but I am subscribed to the channel?  Someone please help!
    last modified by tgregory7
  • New DirectTV setup, no On Demand???

    We just moved to a new house and had Direct TV out on the 21st to set up the tvs. The guy hooked all the devices up to the internet and said that On Demand should be up within 24 hours. It has been 6 days and there is...
    last modified by tgunsmoke
  • Cinema Connection Kit will not connect to my Uverse Pace Wireless Router

    I order the Direct TV Cinema Kit Thinking it would be a easy Setup. I've had it for 4 days and I can not get it to connect to my wifi network. I've had a Technician come out and look at and he gave me a new HDDVR and ...
    last modified by corad
  • Watch Now download stops at 85% every time

    I just downloaded the DirecTV Player and decided to give it a try.  I've tried to download two different TV shows to Watch Now on my computer, but both of them got to 85% and got stuck on Loading... at that point...
    last modified by tigermo
  • Peter Pan on NBC on Demand

    II've never seen this before and wonder whos' plate this would land.....   but anyone else noted the annoying audio pop on this program?   wish someone could reload it...lol
    last modified by msdco
  • why won't video player plugin load

    I try to watch on my computer, and am successful with about 2% of my attempts. Most often, The loading process gets about 85% complete. I receive a message that my browser may be asking for permission to download a vi...
    last modified by moea
  • Home Cinema Kit

    I will be installing a new DTV Home Cinema Kit. The install seems fairly staraightforward. My system has a power inserter. I have not been able to find any info regarding installation of the kit when a power inserter ...
    last modified by commander181
  • Solved security key not accepted

    There are a number of posts around getting the security key not accepted message with the Cinema Connection Kit.  I had that problem after I changed my cable modem.  I use an Apple Time Capsule for my wirele...
    created by stevezchicago