• Genie always breaks and doesn't work.

    So that means the recording of the Blacklist that I wanted didn't record.   When will Season 2 Episode 3 become available?   It's been on Hulu for 2 days now, does Direct TV just hate it's entertainment cu...
    last modified by hilltrot
  • internet connection problems

    I cannot connect to the internet.  my router broke but am using a T-Mobile router that has been working.  someone else set it up for me, unfortunately, he is not available to help me now.  I did the das...
    last modified by pjones101
  • On Demand recording

    I cannot record any shows because it will not connect to my network. I tried testing the system but it still does not work. What can I do?
    last modified by pmaxi
  • Standalone Windows Streaming

    Hello,   Does anyone know if DTV is working on a standalone streaming application that gets the current method outside of the web browser?  The audio is usually not framing with the spoken words.   If...
    created by ninefofo
  • Problem watching Haven Episode 2

    Is anyone else having an issue watching Haven Episode 2?  It keeps giving an error that it is not available due to a problem at broadcast time when you choose to watch it from SysFy On Demand.
    last modified by oldman0215
  • does anyone know how to setup a CCK-wireless through web address?

    I have a CCK wireless that disconnected and couldn't reconnect. Last time I set it up through web and worked but forgot how to.Does anyone know how to set it up through the internet/web?If so,can someone give me a ste...
    last modified by andrew10228130
  • Need help setting up a Port

    Im having issues with streaming on demand even though my internet connection is more the fast enough.,. I was told by DirectTV tech support to make sure a port was open on my router, but could not do it while on the p...
    created by vexxer
  • On Demand is slow to download (pauses/times out/stops)

    Not sure what else to say outside of the title.   When I run a bandwidth test, I have in excess of 30mbps up / 3mbps down.   I didn't see a forum dedicated to On Demand, and I'm really reluctant to pull ...
    last modified by mbodo
  • Genie HR44 - VOD Downloading too slow

    Hello,   I just received the Genie and everything seems to be working fine except vod.  I have a wireless connection.  I have Comcast for internet and wired is rated at 125mbps.   On wifi my ...
    last modified by dave3774
  • rwhinton results

    last modified by stevethetelephoneman
  • Internet problem

    When I try to download an on demand program I get an error saying internet connection is too slow. I have verified my connection  to the modem is very strong. I'm using a genie receiver.  Any ideas where the...
    last modified by jrankin
  • On Demand Instant Play no longer working. Says "Current internet connection does not support instant play"

    I am having an issue where instant play is no longer working on my HR34. It was working perfectly up until yesterday. Now whenever I try to watch an on demand show it tells me my internet connection is not fast enough...
    last modified by giannim24
  • Poor audio quality with recorded on demand

    I've been hearing noise, random crackles, on 9 out of 10 programs I watch.  I've only watched on demand from HBO so far. Regularly recorded shows from live TV have no issue.  I for the most part record all o...
    last modified by elitemike
  • VOD not working on USA channel. Anyone else?

    VOD not working on USA channel, others work fine. Anyone else? I've never seen this before. Tried different shows, seems to be just this channel. Doing the same thing on my other DVR also.
    last modified by kevinmc
  • Trying to connect moden for OnDemand knocks out internet

    So I had trouble connecting the DirecTV modem to my wireless because i cannot run an Ethernet to the Modem.  After a reset, i was finally able to find the wireless connection and enter the password, etc.  It...
    last modified by key1968
  • Need help optimizing wifi settings for on demand.

    I need help port forwarding.  I have a netgear 7550.  I need the port numbers as well.  Can anybody help me? 
    created by jasonblack16
  • VOD, DVR, Audio failure for new install. Why?

    On demand and DVR are my go-to requirements; unfortunately, DirecTV is doing nothing to fix these problems for me aside from apprise me that I will owe nearly $500 if I cancel service now, which began sucking immediat...
    last modified by jakethis
  • Why is Genie slow at downloading

    I just got a Genie (HR44-500) installed this week.  Last night I had it download 10 one half shows of a series. I did it during the night because it slows down my computer quite a bit when it is downloading. ...
    last modified by lrjones
  • Why does my Genie stop and drop a movie from on demand?

    I have an HR44-500 Genie receiver and have been experiencing the following issue : I will pay for a movie On Demand, and the movie will play about 2/3 of the way through.. then just kick out and put me back on a regul...
    last modified by travis1019
  • On demand not working. Viewing stops and download restarts.

    I got new DirecTV service a few weeks ago and the on demand movies and shows do not work whatsoever. This is the exact same issue found in discussions going back many months (all the way back to Dec. 2013). When viewi...
    last modified by phatastic