• Why are my VOD/on demand downloads so slow?

    My speeds are great. 50Mbps down (though in the further part of our house Ookla reports more like 20 Mbps) and 16 Mbps up. Our modem has 16 down channels, 4 up. Our router is strong and my other devices stream/downloa...
    cstw
    last modified by cstw
  • Directv Viewer on my PC stops at 100%

    I have tried this on 3 different browsers with pretty much the same results. The movies never play and there are no errors. Support is unable to resolve the problem. Any help would be appreciated.
    n2bluzzzz
    last modified by n2bluzzzz
  • Unable to watch on demand

    I'm attempting to watch a show on demand.  I selected the show.  When I go to the "List", it says pending download so I select the show and select "watch".  It then says "preparing for playback" and the...
    capnp72
    last modified by capnp72
  • audio drop

    audio use to be fine now if using ondemand I get audio drop?? If recording a live program all is fine??
    goochs410
    last modified by goochs410
  • DirecTV and Xfinity Router vs PPV

    Last straw is to complain here an hope someone out there has the correct information.   This all began 2 years ago. I got the error 736 when trying to order a movie on demand. "Sorry you have no phone line conne...
    thederby
    last modified by thederby
  • Genie always breaks and doesn't work.

    So that means the recording of the Blacklist that I wanted didn't record.   When will Season 2 Episode 3 become available?   It's been on Hulu for 2 days now, does Direct TV just hate it's entertainment cu...
    hilltrot
    last modified by hilltrot
  • internet connection problems

    I cannot connect to the internet.  my router broke but am using a T-Mobile router that has been working.  someone else set it up for me, unfortunately, he is not available to help me now.  I did the das...
    pjones101
    last modified by pjones101
  • On Demand recording

    I cannot record any shows because it will not connect to my network. I tried testing the system but it still does not work. What can I do?
    pmaxi
    last modified by pmaxi
  • Standalone Windows Streaming

    Hello,   Does anyone know if DTV is working on a standalone streaming application that gets the current method outside of the web browser?  The audio is usually not framing with the spoken words.   If...
    ninefofo
    created by ninefofo
  • Problem watching Haven Episode 2

    Is anyone else having an issue watching Haven Episode 2?  It keeps giving an error that it is not available due to a problem at broadcast time when you choose to watch it from SysFy On Demand.
    oldman0215
    last modified by oldman0215
  • does anyone know how to setup a CCK-wireless through web address?

    I have a CCK wireless that disconnected and couldn't reconnect. Last time I set it up through web and worked but forgot how to.Does anyone know how to set it up through the internet/web?If so,can someone give me a ste...
    andrew10228130
    last modified by andrew10228130
  • Need help setting up a Port

    Im having issues with streaming on demand even though my internet connection is more the fast enough.,. I was told by DirectTV tech support to make sure a port was open on my router, but could not do it while on the p...
    vexxer
    created by vexxer
  • On Demand is slow to download (pauses/times out/stops)

    Not sure what else to say outside of the title.   When I run a bandwidth test, I have in excess of 30mbps up / 3mbps down.   I didn't see a forum dedicated to On Demand, and I'm really reluctant to pull ...
    mbodo
    last modified by mbodo
  • Genie HR44 - VOD Downloading too slow

    Hello,   I just received the Genie and everything seems to be working fine except vod.  I have a wireless connection.  I have Comcast for internet and wired is rated at 125mbps.   On wifi my ...
    dave3774
    last modified by dave3774
  • rwhinton results

    HELLO, DID YOU EVER GET CONNECTED WITH THE CINEMA CONNECTION KIT WITH THE INTERNET?  I AM HAVING THE SAME TROUBLE AS YOU INTIALLY HAD.....CAN YOU HELP.....THANKS
    stevethetelephoneman
    last modified by stevethetelephoneman
  • Internet problem

    When I try to download an on demand program I get an error saying internet connection is too slow. I have verified my connection  to the modem is very strong. I'm using a genie receiver.  Any ideas where the...
    jrankin
    last modified by jrankin
  • On Demand Instant Play no longer working. Says "Current internet connection does not support instant play"

    I am having an issue where instant play is no longer working on my HR34. It was working perfectly up until yesterday. Now whenever I try to watch an on demand show it tells me my internet connection is not fast enough...
    giannim24
    last modified by giannim24
  • Poor audio quality with recorded on demand

    I've been hearing noise, random crackles, on 9 out of 10 programs I watch.  I've only watched on demand from HBO so far. Regularly recorded shows from live TV have no issue.  I for the most part record all o...
    elitemike
    last modified by elitemike
  • VOD not working on USA channel. Anyone else?

    VOD not working on USA channel, others work fine. Anyone else? I've never seen this before. Tried different shows, seems to be just this channel. Doing the same thing on my other DVR also.
    kevinmc
    last modified by kevinmc
  • Trying to connect moden for OnDemand knocks out internet

    So I had trouble connecting the DirecTV modem to my wireless because i cannot run an Ethernet to the Modem.  After a reset, i was finally able to find the wireless connection and enter the password, etc.  It...
    key1968
    last modified by key1968