• Out of Home Streaming Not Working

    I setup my GenieGo and everything works except Out of Home streaming.  I have tried from three devices - Win8.1 laptop, Android tablet and Android phone.  All three devices connect to Out of Home, and when r...
    formernavy
    last modified by formernavy
  • Can I hook up my geniego to one of my other DVR's instead of the HR44 since they are all tied together in the system?

    Can I hook up my geniego to one of my other DVR's instead of the HR44 since they are all tied together in the system?
    bseb1
    last modified by bseb1
  • New GenieGo

    I have installed a GenieGo unit.  It has a solid Blue light now.  I try to connect to it through a PC, or an IPad.  I get different errors depending on what I am trying to hit it with.  From the IP...
    jmarsden92
    last modified by jmarsden92
  • New GenieGo very hot to the touch

    I just hooked up GenieGo last night and it is very hot to the touch.  It's this normal?  It feels like a fire hazard!
    thadlo
    last modified by thadlo
  • Out of Home Access - AT&T Uverse

    Anyone else been told, after they bought the product, that Out of Home Access will not work with AT&T Uverse?
    stevehast
    last modified by stevehast
  • Problem with GenieGO Out of Home on MAC

    I successfully connected with GenieGo and streamed programs 3 days ago (out of home) using my MAC. Now I am getting 'Your DirecTV GenieGo was no found' when I start the app from the same physical location... I can con...
    ddinlv
    last modified by ddinlv
  • Macintosh with Parallels running Windows 7 GenieGo fails

    Running Parallels Desktop Version 10.2.1 (29006) on a iMac running MacOS 7 (Lion) with the virtual operating system Windows 7 Pro. Installing GenieGO for the first time and trying to add virtual machine PC get message...
    rdsteele76
    last modified by rdsteele76
  • Geniego Not Connecting With Laptop

    Geniego was working on my Lenovo Yoga laptop with Windows 8.1 before. There was a client update that I had to download and now it cannot find the DVR and complete the last connection status. The client update appeared...
    southdown13
    last modified by southdown13
  • GenieGo Issue

    The GenieGo works fine at home.  I have now tried it twice away from home.  It worked on my laptop but did not work on my Android Tablet.  When I got home the tablet worked fine.  Now I am about 16...
    alanr65
    last modified by alanr65
  • GenieGo will not work?

    I have an HR34/700 Genie HD DVR.  I purchased the GenieGo.  It has worked for about 1 week. I have had so many excuses why it won't work.  I even had my Internet service upgraded. Last week I had a tech...
    happylady0910
    last modified by happylady0910
  • Insufficient Bandwidth

    I do not have very good luck with my 2012 MacBook Pro streaming DTV.  The computer has plenty of memory, and a fast processor. The picture freezes up regularly, and today I got the message "insufficient band widt...
    berries49
    last modified by berries49
  • GenieGo DRM Connection Issue???

    GenieGo Won't stream due to drm connection issue. It has been working fine for a month. How do I remedy this?
    schubaccah
    last modified by schubaccah
  • Geniego Storage

      I have a Geniego up and working with a PC app. From what I read the Geniego has its own storage and you can add an external hard drive. When I download a show to my PC the “Download List” pull dow...
    jhatcher
    last modified by jhatcher
  • Show Not Showing Up on GenieGo

    I recently hooked up GenieGo and everything seemed to be working just fine within my home network. On Sunday I was able to watch The Walking Dead on my laptop in bed while it was being recorded on the DVR in the livin...
    miked
    last modified by miked
  • How do i get my genie  to connect to the internet?

    I am having I guess basic problems
    wstandford
    last modified by wstandford
  • GenieGo App, Update broke working install, Android Tablet

    Been troubleshooting for some time now.  Had a working GenieGo App installed on my  tablet (now OS ver 5.0.2), with latest GenieGo version.  Latest update stopped the App from being able to view downloa...
    romangonzales
    last modified by romangonzales
  • GenieGo not showing picture when Surface Pro 3 is connected to TV

    I recently got a Surface Pro 3. I can watch shows using my GenieGo with no problem. But, when I connected the Surface Pro to my TV, I lose the picture, both on the Surface and on the TV. I used to do this on my older ...
    neysalmd1
    last modified by neysalmd1
  • How to control access when in a shared internet connection

    I live in a small rv resort and they have a very good internet, which is free.  But free comes with a price, several people have Genie systems and since we all share the same internet connection, people can view ...
    markcryer
    last modified by markcryer
  • DIRECTV2PC alternate solution for new Surface Pro 3?

    Hi all. I have to retire my desktop/Win7 computer and have purchased a Surface Pro 3. In going through the setup and looking online it appears that DIRECTV2PC does not work on the SP3.   Basically, my question i...
    kjgarrison
    last modified by kjgarrison
  • External hard drive for genie problem

    I Just upgraded to a genie and cannot get my external sata hard drive to work.  This is the system that I removed from my HR24 that worked fine.  I installed and powered up the hard drive before adding power...
    johnds
    last modified by johnds