• GenieGo not showing picture when Surface Pro 3 is connected to TV

    I recently got a Surface Pro 3. I can watch shows using my GenieGo with no problem. But, when I connected the Surface Pro to my TV, I lose the picture, both on the Surface and on the TV. I used to do this on my older ...
    neysalmd1
    last modified by neysalmd1
  • How to control access when in a shared internet connection

    I live in a small rv resort and they have a very good internet, which is free.  But free comes with a price, several people have Genie systems and since we all share the same internet connection, people can view ...
    markcryer
    last modified by markcryer
  • DIRECTV2PC alternate solution for new Surface Pro 3?

    Hi all. I have to retire my desktop/Win7 computer and have purchased a Surface Pro 3. In going through the setup and looking online it appears that DIRECTV2PC does not work on the SP3.   Basically, my question i...
    kjgarrison
    last modified by kjgarrison
  • External hard drive for genie problem

    I Just upgraded to a genie and cannot get my external sata hard drive to work.  This is the system that I removed from my HR24 that worked fine.  I installed and powered up the hard drive before adding power...
    johnds
    last modified by johnds
  • ?

    I don't know why they emailed me about this but they say I must do a status report or something can you please email me what to do or call me at 505-359-9167. Thank You Rubin Gonzales the name of the bill is Irma Go...
    rgonzales6776@gmail.com
    last modified by rgonzales6776@gmail.com
  • Hard drive

    If I add a hard drive to the GenieGo will the GenieGo format the hard drive?
    captgadget
    last modified by captgadget
  • Help with wireless receiver and outdoor projector

    Hello--I finally wanted to utilize the wireless DTV receiver to watch shows outside. I bought a 12 ft screen and a Panasonic PT-LB75NT projector. I hooked it up last weekend and the picture was great but I could not g...
    2kkinz
    last modified by 2kkinz
  • Running GenieGo 2.1.067 on Android 5, blows up when downloading.

    So far I have tried un-installing, re-installing, resetting to factory defaults, but cannot get a movie or show to download. It will prepare a show, but as soon as it asked to download it, it blows up. Even tried loca...
    larrysmithidic
    last modified by larrysmithidic
  • GenieGo won't go

    This is one of the most horrible experiences I've ever had. I've bought Rokus and Apple TVs and you hook them up and go. I made four phone calls and spent at least two hours on the phone and never did get it to run. I...
    captgadget
    last modified by captgadget
  • GenieGo boot up.

    GenieGo status light is steady white; network and activity lights are off.  Occasionally, the status light will blink while the network and activity lights are blue but this only lasts about 10 seconds and then t...
    glp817
    last modified by glp817
  • Need help with out of home access

    OK, now after getting GenieGo to activate can someone help me with the Out of home access? I have a Motorola SBG6580 Modem with Wi-Fi turned off Apple Airport Extreme with 802.11ac   It wants to connect to th...
    captgadget
    last modified by captgadget
  • GenieGo Out of Home Access with Frontier Netgear 7550

    I need some help with the GenieGo Out of Home Access with the Frontier Netgear 7550.   I set up the app on the computer & on my iPad mini. Everything works fine in the home, but when I setup for out of home...
    mozesann
    last modified by mozesann
  • I’m running GenieGo on an Android Tablet hooked up to a HDTV.

    Any info on either (hardware /app) so I can control (Rewind and Fast Forward) the tablet remotely?   Thanks, Timj
    tsully1967
    last modified by tsully1967
  • Out of home access not working with Verizon DSL, modem Westell 327w.  Works for short period of time, but then wont stay connected.  Ports 8083 and 8083 are forwarded and open according to "canyouseeme.org"

    Out of home access not working with Verizon DSL, modem Westell 327w.  Works for short period of time, but then wont stay connected.  Ports 8083 and 8083 are forwarded and open according to "canyouseeme.org" ...
    nifferz
    last modified by nifferz
  • OOH not working with Centurylink PK5001Z, ports don't forward

    Like many in this forum, I can stream just fine in my house from my GenieGo but not from outside the house.   Using instructions provided by Directv, I have manually done what I'm supposed to do. I have a Centu...
    markme
    last modified by markme
  • GENIEGO Android app

    When might the GENIEGO app for Android Lollipop be updated?
    voodo2
    last modified by voodo2
  • is my Toshiba Thrive AT100 compatable with software needed for genie go?

    My thrive is running android 4.0.0 version.  Tried to load video player and nothing happens.  Couldn't find anywhere that says any Toshiba products are supported, just Samsung.  Any info???
    waultjr
    last modified by waultjr
  • Tech support says my wireless router may not be compatible.  What routers work with GenieGo?  I'm using an early Airport by Apple.  Been trying to get my GenieGo working for a month!

    Tech support says my wireless router may not be compatible.  What routers work with GenieGo?  I'm using an early Airport by Apple.  Been trying to get my GenieGo working for a month!
    nashvillecustomer
    last modified by nashvillecustomer
  • GenieGo DRM Connection Issue???

    GenieGo Won't stream due to drm connection issue. It has been working fine for a month. How do I remedy this?
    schubaccah
    last modified by schubaccah
  • GenieGo internet connection problems

    I'm a new Genie Go user and have had problems with both my genie receiver and genie go frequently losing the connection to my home network. After several months of calls to tech support they finally sent out a tech su...
    jaba
    last modified by jaba