• DirecTV iPad - Geniego Playlist (Show not available)

    Unable to watch shows in the DirecTV iPad app. iOS 8.4. App 4.0.2. Error: This show is not able to watch on your iPad right now.   I can see my entire DVR playlist, but nothing plays on the iPad. Any suggest...
    otterit
    last modified by otterit
  • Out Of Home Issues with ATT ARRIS/NVG510

    I'm calling it a night for now but noticed a similar thread a few days ago that was never resolved.   Have ATT ARRIS router NVG510. Followed all router instructions to set up ports 8082 and 8083. I can pull up ...
    admcc
    last modified by admcc
  • why won't picture show when i hit full screen?

    i'm using geniego on a surface pro 3. when i am playing a show if i hit the full screen button then the screen goes black. i still have sound but no picture. the only way for me to expand the picture is to pull the co...
    montresor
    created by montresor
  • Geniego out of home access is working with the exception of one network

    I have been able to access out of home streaming content on a few different wifi networks. Unfortunately, it doesn't work on the out of home network I use the most.  It  plays for a few seconds and freezes o...
    sbbender
    last modified by sbbender
  • Geniego Not Connecting With Laptop

    Geniego was working on my Lenovo Yoga laptop with Windows 8.1 before. There was a client update that I had to download and now it cannot find the DVR and complete the last connection status. The client update appeared...
    southdown13
    last modified by southdown13
  • Out of Home Streaming Not Working

    I setup my GenieGo and everything works except Out of Home streaming.  I have tried from three devices - Win8.1 laptop, Android tablet and Android phone.  All three devices connect to Out of Home, and when r...
    formernavy
    last modified by formernavy
  • Can I hook up my geniego to one of my other DVR's instead of the HR44 since they are all tied together in the system?

    Can I hook up my geniego to one of my other DVR's instead of the HR44 since they are all tied together in the system?
    bseb1
    last modified by bseb1
  • New GenieGo

    I have installed a GenieGo unit.  It has a solid Blue light now.  I try to connect to it through a PC, or an IPad.  I get different errors depending on what I am trying to hit it with.  From the IP...
    jmarsden92
    last modified by jmarsden92
  • New GenieGo very hot to the touch

    I just hooked up GenieGo last night and it is very hot to the touch.  It's this normal?  It feels like a fire hazard!
    thadlo
    last modified by thadlo
  • Out of Home Access - AT&T Uverse

    Anyone else been told, after they bought the product, that Out of Home Access will not work with AT&T Uverse?
    stevehast
    last modified by stevehast
  • Problem with GenieGO Out of Home on MAC

    I successfully connected with GenieGo and streamed programs 3 days ago (out of home) using my MAC. Now I am getting 'Your DirecTV GenieGo was no found' when I start the app from the same physical location... I can con...
    ddinlv
    last modified by ddinlv
  • Macintosh with Parallels running Windows 7 GenieGo fails

    Running Parallels Desktop Version 10.2.1 (29006) on a iMac running MacOS 7 (Lion) with the virtual operating system Windows 7 Pro. Installing GenieGO for the first time and trying to add virtual machine PC get message...
    rdsteele76
    last modified by rdsteele76
  • GenieGo Issue

    The GenieGo works fine at home.  I have now tried it twice away from home.  It worked on my laptop but did not work on my Android Tablet.  When I got home the tablet worked fine.  Now I am about 16...
    alanr65
    last modified by alanr65
  • GenieGo will not work?

    I have an HR34/700 Genie HD DVR.  I purchased the GenieGo.  It has worked for about 1 week. I have had so many excuses why it won't work.  I even had my Internet service upgraded. Last week I had a tech...
    happylady0910
    last modified by happylady0910
  • Insufficient Bandwidth

    I do not have very good luck with my 2012 MacBook Pro streaming DTV.  The computer has plenty of memory, and a fast processor. The picture freezes up regularly, and today I got the message "insufficient band widt...
    berries49
    last modified by berries49
  • GenieGo DRM Connection Issue???

    GenieGo Won't stream due to drm connection issue. It has been working fine for a month. How do I remedy this?
    schubaccah
    last modified by schubaccah
  • Geniego Storage

      I have a Geniego up and working with a PC app. From what I read the Geniego has its own storage and you can add an external hard drive. When I download a show to my PC the “Download List” pull dow...
    jhatcher
    last modified by jhatcher
  • Show Not Showing Up on GenieGo

    I recently hooked up GenieGo and everything seemed to be working just fine within my home network. On Sunday I was able to watch The Walking Dead on my laptop in bed while it was being recorded on the DVR in the livin...
    miked
    last modified by miked
  • How do i get my genie  to connect to the internet?

    I am having I guess basic problems
    wstandford
    last modified by wstandford
  • GenieGo App, Update broke working install, Android Tablet

    Been troubleshooting for some time now.  Had a working GenieGo App installed on my  tablet (now OS ver 5.0.2), with latest GenieGo version.  Latest update stopped the App from being able to view downloa...
    romangonzales
    last modified by romangonzales