• Is there a 30-second skip (or other FFWD option) in the (DirecTV) GenieGo App?

    When I was using the older Nomad app on my iPad, I could advance through programs much easier than I can when I access my recordings through the "Playlist" section of the DirecTV app. Am I missing something? Is there ...
    last modified by jeffthx
  • GenieGo availability on OS X prior to 10.7

    Apple products do last a spell, so my daughters have 10.6.8 based MacBooks.  We also have some legacy (typically PPC) applications that struggle with the 64 bit transition of 10.7 (Quicken is one example of sever...
    last modified by rgbahr
  • GenieGO preparing for others on all devices

    I have a program that says PREPARING FOR OTHERS on all my GENIEGO devices.  It's preparing for a PC or iPad that is no longer registered or something.  I updated my iPad a while back maybe thats the device.&...
    last modified by uzun
  • Feb 11 Directtv App update renders GenieGo useless

    Maybe improvements have been made to the app, but it currently renders my GenieGo useless. Error is: KDCClient error domain error 2004. Can this problem be resolved?
    last modified by pbosman
  • I can't use GenieGo on an airplane (offline)

    GenieGo won't show the playlist on iPad when offline (e.g., on a plane). If I turn the cellular connection on briefly before takeoff, then the playlist will appear. It will stay visible when I put the iPad back into a...
    last modified by jeffthx
  • Geniego stops/hangs at "Waiting to prepare" a 30 minute is at 2 hours and counting

    I can see the programs on my DVR, but when I go to download the Geniego hangs at "waiting to prepare" a 30 minute show is still in the same place after 2 hours. What am I doing wrong? Is there a setting I'm missing. I...
    last modified by dcolli32
  • GenieGo stops video playback

    Every time I use my GenieGo either through laptop or tablet, about 10 min into the program it stops and gives me the exact same statement, "Your Gine DVR is busy and GenieGo cannot stream video at this time." I could ...
    last modified by lrossga
  • Need advanced networking help with Out-of-Home Access setup

    Hey all,   Got my GenieGo today and having some setup issues. All of my devices (W7, W8.1, Android 4.3) can launch the GenieGo app and see my DVR + stream the content just fine, while within my home network. &nb...
    last modified by adambean
  • A solution for GenieGo OOH not working on Time Warner network with Linksys Wireless Router

    Equipment that I have: Time Warner Cable Modem Router:    UBee Linksys/Cisco Wireless Router:         Linksys EA6500/AC1750 GenieGo client:   &n...
    created by jedwards11938
  • GenieGo OOH not working and Support couldn't help

    Tried to install today without any success. The GenieGo works fine in home and all my PC's and IOS devices connect to it fine and see the content on all my DVR's.  However, nothing I tried to get the OOH to work ...
    last modified by txbubba
  • CBS is currently off air, anyway to get the recording of the show?

    CBS has been off for over an hour I suppose, recording SORRY FOR THE INCONVENIENCE... is there anyway to be able view the Criminal Minds episode that should be recording, but isn't? I've already tried to see if I ca...
    last modified by vikingchic87
  • Ideal USB drive for external storage? USB 2.0 or 3.0? Flash drive vs. self powered or external powered? Does performance even matter?

    My GenieGo will be here next week and would like to prepare appropriately with additional storage. Not sure If I should just grab a 64gb USB 2.0 thumb drive, or perhaps a 256gb or larger self powered drive? On that no...
    last modified by adambean
  • GenieGO and Airport Extreme

    I just received a GenieGO and have had no success at setting it up with the app. I have tried the app on a PC and a Mac. When my installer spoke with tech support they left it as the issue resides with the fact I have...
    last modified by wunrow
  • Can I record a saved program onto a DVD from a Genie?

    Believe it or not, I've just about filled the drive on my Genie, thanks to recordings of all the Hawks' Stanley Cup games.  Anyway, is there a way to transfer programs to or record them on a DVD or hard drive?
    last modified by kgunch
  • cable internet and dish connections required for genie go?

    I do not have a physical cable internet. It is not available in the country. I use my cell phone to create a personal hotspot. Directv is now telling me that to use Genie Go I have to be connected to the internet with...
    last modified by glennggraves
  • Need Help with GenieGO with Sonicwall TZ 210

    Customer has a Sonicwall TZ 210 router and I'm trying to get his GenieGO "Out of Home" working.  The router help guides have older model Sonicwalls listed, so that information is out of date.  I've added the...
    created by mbmitt
  • GenieGo Out of Home Access with Apple Airport Extreme

    I am having issues getting my Out of Home Access to work.  I followed the instructions as listed on Directv's website - How do I configure my wireless router? | DIRECTV Support.  After several hours I called...
    last modified by jweight4
  • GenieGO OOH connection issues iOS.

    I have an iPad and iPhone both with the GenieGO app installed. I can get the app on the iPad to recognize the GenieGO perfectly. The iPhone will not connect, though. I also have the same issue with the GenieGO Windows...
    last modified by aerotight31

    Any idea when they may become available for EVERYONE except a select few? It's really not fair. I'm considering jumping to DISH to check out their hopper. Please? somebody? Thanks... Joey
    last modified by missskittles2011
  • GenieGo for Fire HDX?

    Has anyone figured out how to sideload the GenieGo app and install it on their Kindle Fire HDX?  What is the picture like?   I have this running on my Yoga laptop, my Samsung Galaxy Tab 2 and my Samsung Gal...
    created by dlr