• I can sign in to direct.com, but credentials for directv.com/guide do not work.

    I can sign in to direct.com, but credentials for directv.com/guide or playlist or GenieGo, or any mobile app does not work.   Tried to get help through chat, who routed me to call techinical support, who routed ...
    davidsven
    last modified by davidsven
  • Make the Genie DVR stop playing the next episode in line automatically

    When one of several episodes of a program is played on the Genie DVR, then deleted, we get another pop up menu telling us the next program will automatically start unless we click "cancel".  How do we stop that?&...
    lcarrain
    last modified by lcarrain
  • Samsung Galaxy Tab 3 and GenieGo

    I have a Galaxy Tab 3 10.1.  The GenieGo App downloads without problem however when I try to open, it is just a black, blank screen.  Occasionally, it will give an error message saying GenieGo is not respond...
    badcorgi
    last modified by badcorgi
  • how do I delete GenieGo?

    How do I delete GenieGo from my computer?
    samre
    last modified by samre
  • "cannot process streaming request"

    After running for a llittle while,  whenever playing playlist at home or OOH on Android mobile device, Geniego times out and I get a streaming error message.  Still won't play  my playlist from iPad at ...
    toddwitt
    last modified by toddwitt
  • Erase programs remotely ?

    I need to be able to delete programs from my HR-44 when I am away from home.  I can record programs on my DVR back home from anywhere in the world with my laptop - and watch them with GenieGo - but I don't find a...
    watcher123
    last modified by watcher123
  • not "seeing" all my DVR's in the Genie Go app

    I am starting to encode more programs and watch them on my iPad, mac etc. but I seem to have a problem.   I noticed that the programs on one of my DVR's, the genie in fact with most of my programs, does not show...
    billgriffin3
    last modified by billgriffin3
  • GenieGo Preparing file problems

    I have the same problem even worse it will prepare the file but in the process will stop preparing the Download and disappear and I have to restart the whole process again.  This happens only on my Ipad the Iphon...
    na808
    last modified by na808
  • How do I use GenieGO on my rooted tablet?

    How do I use GenieGO on my rooted tablet?   Since when is Directv the Android police?
    hisself
    last modified by hisself
  • what are the differences between the GenieGo and GenieGo2?

    what are the differences between the GenieGo and GenieGo2?
    mrobb11
    last modified by mrobb11
  • Waiting to Download - iPad

    I've seen several posts about people unable to get out of waiting to prepare.  However, I get through that point but then get stuck in waiting to download.  There is space on my iPad and they are not VOD tit...
    rdillon2
    last modified by rdillon2
  • What are the differences between the GenieGo2 and SlingboxM1?

    What are the differences between the GenieGo2 and SlingboxM1?
    mrobb11
    last modified by mrobb11
  • Genie Go - Programs downloaded to PC will not play.

    Greetings,   No problem installing and setting up new Genie GO.  Successfully downloaded program from DVR (HR24) and can see mp4 file in target folder.  But it will not play.  The Genie GO player ...
    mtstewdog
    last modified by mtstewdog
  • 3 major issues

    I finally got my ISO provider to get the ports open to work with Genie go but I'm finding 3 major problems with it.   1. Inconsistent streaming. I get a msg that show can't be streamed at this time, try again l...
    toddwitt
    last modified by toddwitt
  • GenieGO MDR1R0-01 and Genie HR44 receiver

    Is the GenieGO MDR1R0-01 compatible with the Genie HR44 ?
    mrobb11
    last modified by mrobb11
  • New System Install

    Just had a new direct tv system installed yesterday. Having difficulty with the genie go. I have the 3 blue lights, my tv is connected to the internet. I have tried to reset the genie go, re-install the apps etc. ...
    seafeye
    last modified by seafeye
  • GenieGO, supposed to be slow and poor quality?

    I've had this device for about a year now. It didnt work right when we first got it and it still runs like junk. On our gigabit in home network, that has no issues with any other device, streaming quality seems locked...
    pyros2009
    last modified by pyros2009
  • I have the genie go on my ipad air and recently I cannot get past the verifying stage on sign in when I am out of home.

    I have Genie Go on my ipad air and recently cannot get past the verifying your ipad screen when signing in?? It never used to have these problems but now it is most of the time??
    carrieandjeff@gmail.com
    last modified by carrieandjeff@gmail.com
  • GenieGo setup with Zyxel P-663HN-51

    I am having great difficulty trying to set up my GenieGo for OOH with my Zyxel P-663HN-51 modem/router. I have spent literally hours on the phone with both Directv and my ISP. I have the ports forwarded and my app on ...
    raybenn
    last modified by raybenn
  • Geniego Storage

      I have a Geniego up and working with a PC app. From what I read the Geniego has its own storage and you can add an external hard drive. When I download a show to my PC the “Download List” pull dow...
    jhatcher
    last modified by jhatcher