• Out of Home Access Set-up

    This is a 2-part question. I need suggestions on how to get the setup to hold on my Genie Go. I use the app, go through the process to configure the router, then get my congratulations message. I doesn't stay any lon...
    last modified by k-dub
  • Unable to stream using GenieGo Out of Home:  GenieGo/131

    I am unable to stream outside of the home using GenieGo.   If I run the test in the GenieGo app on my MacBook Pro or my Android Tablet, It responds "Congratulations! Your Router is sup up for Genie Out of Home A...
    last modified by oklahomahippy
  • GenieGO reporting different MAC address

    I noticed that in the sysinfo (as part of setting up port forwarding), the MAC address was off in the last character (8 instead of 9).  The box, as well as my router, reports a MAC address that ends in 9.  T...
    last modified by johnjlewis
  • How can I watch Genie/GenieGo recordings on another TV?

    I have a TV in my home office that does not have a Genie or wireless Genie box.  I'd rather not get one there, as I'd only want to occasionally watch a recorded show on that TV.   Is there a way for me ...
    last modified by heredetik
  • Set Up

    To set up Genie Go I need an email and password for DirecTV.  Since I signed up with AT
    last modified by catavina1
  • Still like directv2pc better than GenieGo

    No matter how often I try, directv2pc always performs better than GenieGo, especially for in home viewing.  Better quality, no stuttering, no lockups.  Is there any hope for the future?  I'm not sure if...
    last modified by herbcohen
  • deactivate a client on my genie go activated list

    how do I deactivate a client off of my activated genie go list nobody can seem to do it I have a new genie go replacement and all my computers have been replaced so when I try to activate the new genie go it won't se...
    last modified by garrickw

    I have installed GenieGo app as instructed. I can watch recorded shows on other devices in my home network but can't get Out of Home access to work.   I enabled port forwarding on my NETGEAR WNDR3400V3 wireless r...
    last modified by garonscott
  • 3.0.037 iPhone GenieGo ipa needed

    Hello all,   I have an old iPad1, and I have successfully used the iPhone GenieGo version for years. Recently, I decided to try to upgrade to the GenieGo2, but I found it to be less stable in my system than the ...
    last modified by nomadforum
  • Genie Go not playing full time

    When I record The Bastard Executioner the recording time is correct, the length is correct, including on the progress bar, but it stops playing early. The other night I added 30 min. to the record time, so that the to...
    last modified by stillskeptical
  • GenieGo Frustration--DRM error?

    I purchased a GenieGo about a month ago.  This is advertised as a way to access your DVR playlist and stream recorded programs ANYWHERE. NO WHERE is more like it. After extended issues and multiple efforts to g...
    last modified by k-dub
  • GenieGo audio doesnt't work when used on a PC with Windows 10

    I called a while ago about it and was told Window 10 is not supported for GenieGo.   Has anyone else heard when they will support Windows 10
    last modified by irwing
  • Netgear N900 OOH

    I recently purchased the GenieGo and have a Netgear N900.  Everything seemingly went well during installation, but I can't seem to connect OOH..I keep getting a test connection failed message.  I went throug...
    last modified by hobbbitses
  • GenieGo cause periodic network outages

    I stream financial data to my desktop.  It is imperative that I get a continuous network signal.  About 4 weeks ago,  I started experiencing frequent outages,  lasting 15 to 30 seconds,  about...
    last modified by jwillis
  • GenieGo - Unable to stream due to DRM connection issue

    I bought the GenieGo in June and was able to stream away from home while on vacation with no problems at all - actually really liked it.  I used several times after that away from home to stream a live show and n...
    last modified by kschuetze
  • The orange connector on a genie mini box

    I want to add an inexpensive speaker set to my genie mini connected TV. The woofer only has RCA input jacks which then go to the speakers. I finally realized that connecting the TV to the genie mini via the hdmi plug ...
    last modified by fkotulak
  • GenieGo is junk

    I've had a GenieGo for a couple of months now and it is totally useless.  I stayed on the phone with a DirecTV rep for about an hour to get it set up.  Ever since then I haven't been able to use it for what ...
    last modified by cowboysfan1172
  • Can't download or stream

    I haven't been able to download a show or stream for the past week. Is anyone else having a problem?  I've tried on both my apple iPad and sauna galaxy s4 both of which have worked for months. HELP!
    last modified by jsrnj
  • Dowloaded shows will not play

    Using my GenieGo I downloaded several shows onto my iPad for viewing while travelling.  None of these shows will play.  All are listed in "My Downloads" but there is no option for watching the show on my iPa...
    last modified by pharmanml
  • Directv is baiting and switching me, right?

    I was considering switching my television provider and I called Directv in this regard and spoke with customer retention on September 6, 11, and 12 (twice).    An installation of a genie system was perform...
    last modified by jdramirez