• i can not select an external drive in the preferences mac oxx client

    in general preferences ( mac osx client software i select browse and no matter which external hard drive on my chain i browse to select greys out as soon as i click on it including usb thumb drives i had intended to u...
    last modified by lee99
  • Anyone experience switching channels between a recorded program and live program, where the recorded program alway resumes from the beginning?

    Noticed this on the wired mini-Genie and not on the main box.
    created by pcguy2u
  • Not crazy about the new Genie remote

    I hate how they combined the Play and Pause buttons. If I want to see how far I am in a program I'm watching, I have to pause it to see the ticker. Unless I'm missing something?   Also, since there's no slide ba...
    last modified by roxie
  • GenieGo OOH Setup with Linksys WRT1900AC

    Having trouble setting up GenieGo out of home access with new Linksys WRT1900AC router.  There seems to be no option for selecting that router in set-up.  I use the router it selects WRT100? during set-up bu...
    created by pattermj
  • Show Progress Bar During Show

    I know this sounds simply, but is there a button on the remote to show the progress bar during a show without having to pause and then play the show? 
    last modified by moofausa
  • GenieGO doesn't work on Oneplus One phone

    I recently purchased a OnePlus One phone and noticed that GenieGO does not work on the phone. I have it completely stock and unmodified in any way its an approved Google device and is officially supported. Home - On...
    last modified by klwillis
  • Deleting programs from DVR when away from home

    Hi, just received the Genie Go.  I'm able to stream programs saved in my playlist on the DVR. After watching however, I can't figure out how to delete the program when away from home.   When I'm at the hous...
    last modified by concon
  • GenieGo app always in Out of Home mode

    I have the GenieGo app downloaded on both my Samsung Galaxy Tab 2 tablet and my Galaxy S3 phone. Out of home is working fine, i can stream recordings from my DVR no problem. The problem is when I am home and connected...
    last modified by maxum3300
  • GenieGo can't find DVR

    I have HR34 receiver. I have whole home which is working, I have a Cinema connect kit. I had Directv come install tv prior to at&t installing uverse, but I have uverse installed now (NGV589 modem) I have tried to ...
    last modified by kyleax1@yahoo.com
  • I been a member for a good few years now and i've never had an upgrade how do i go about getting one for free

    HELLO! I been a member for a couple years now I've never gotten an upgrade and want an upgrade but don't have the money to get an upgrade I need other ways to go about this problem I have the standard and want to get ...
    last modified by rockylove
  • GenieGo not downloading to iPad

    I have not been able to download programs from my playlist to my iPad (or any other device). GenieGo otherwise appears to be working properly. All 3 blue lights are on, it is connected to my internet - directly to the...
    last modified by krokavec
  • Genie Go stopped working  flashing amber light alternates with solid blue

    Hello,   Our Genie Go worked for about a week, and then it started alternating between a solid blue light and flashing amber light (it's the Genie Go 2 -- single light).    After resetting everyth...
    last modified by susanwink
  • Airport Extreme and GenieGo IP Addresses

    I'm having an issue establishing the Out-of-Home access on my GenieGo.  The Airport Extreme is a version 7.6.4.  The issue is that the router is changing the IP address of the GenieGo.  I've read some g...
    last modified by rayvil01
  • Can Genie Go 2 be connected directly to the router?

    The tech told me that attaching directly to HR44 with coax was the best, but I'm apparently having network problems and wonder if it will work better (or at all) if I connect it directly to the router.   Thi...
    last modified by susanwink
  • OOH Install woes...

    I have an Wireless Actiontec Router Rev I from Verizon (FiOS) as my main router w/ DHCP enabled on the 2nd fl on IP and SSID "2G2"  My CCK is connected to this router.   I have a Wireless Li...
    last modified by steve_con
  • Port forwarding

    Does port forwarding have anything to do with using Genie Go INSIDE the home?   Seems like everything I'm reading says it's related to out of home use, but we were told by a DTV tech we needed to do port for...
    last modified by susanwink
  • My GenieGO came via mail with no installation instructions.  Can't seem to find them on this site.  Can someone please point me in the right direction?  TIA

    My GenieGO came via mail delivery with no installation instructions.  Can't seem to find them on this site.  Can someone please point me in the right direction?  TIA
    last modified by spartandano
  • will not encode

    recently , say over the last 2 months, the geniego will not encode anything from one of the 3 dvr's that I have in my system.  I was willing to overlook this as much of the programming on that dvr was migrated to...
    created by daggersell
  • Cannot get GenieGo setup !

    have the ipad and iphone apps. Neither one can find the dvr on my network. I have entered the sn of the dvr and still cannot find. On the ipad by selecting setup and network, i believe, it will show the name of my net...
  • Help with GenieGo Out of Home Access-Device selection

    I have been trying to help my dad install GenieGo and have come into issues.  When I test the out of home access, it passes the 1st 2 tests but fails the final one.  It recommends I try to manually change th...
    created by nintendomark