• why do my apps disappear sometimes

    Like sometimes I can use the youtube app on the extras on my menu then sometimes its not there. Now I dont have the video and pic app it is not there any more and I wanted to use it now
    last modified by aser18214
  • Directions for setting up PC for media share do not work

    I want to set up my laptop with the Media Share app from the Direct TV site. I clicked on "Set up PC" and got instructions to "set up network" and when I try to use them with my laptop it doesn't work like the steps i...
    last modified by gerir
  • Unable to start network Services (700)

    Hello, I have a good Internet connection (I can steam Pandora and Internet test is successful). I cannot access receiver while away from home to schedule recordings.  When I try and start network services, I get ...
    last modified by rsienrukos
  • "Unable to access media" from HR44/500 from home PC

    Whenever I attempt to access media content from my Windows 7 home PC, I get an "Unable to access media" from the Directv receiver. I am using a U-verse router and I have media sharing turned on on my PC system. All my...
    last modified by vsromero
  • Media Share will play most songs but not all

    Media Share works great, but there are a handful of songs that it cannot successfully play.  All my songs are mp3. For instance--I just downloaded an album and none of the songs will play on Media Share.  Th...
    last modified by barntiger
  • MP3 Play issue on Genie

    I have a Genie and an HR24.I can stream MP3 files through the HR 24 but on the Genie the files show up but have an x to the left of the file an they show a length as 0:00 and I get an error message when I try to play ...
    last modified by mvark
  • I don't have "Music and Pictures' on my Extras menu

    I don't have "Music and Pictures' on my Extras menu at all.  (only 7 items in Extras:.Messages, Active, TVApps, CallerID, YouTube, Pandora, Showroom).   I know this worked at one point, but now, nothing...
    last modified by zox625
  • My log in information and password

    I am having issues with log in and password. Can you assist me  in this matter?
    last modified by edwardmcdevitt
  • Can someone assist me with the log in and my password

    I need assistance with the log in and my password.  Can someone help me in this matter?
    last modified by edwardmcdevitt
  • What free software do I need to play my pictures media share? I can view 96dpi with vista os but not my 300dpi.

    Is there some software that I can download that will allow me to view my pictures with 300dpi with vista os and media share?
    last modified by bigh
  • DIfference between "Security Key" and wifi network password, if any

    My HR22/100 DVR was connected to our wifi router, and the Internet, by the DirecTV-supplied Cisco/Linksys access point.  The access point looks like a skinny miniature toaster and it may be known here as a "CCK."...
    last modified by pettifogger
  • MediaShare and Genie

    i have an HR24, a Genie HR44 and an imac on my network.  i use eyeconnect to get to my itunes library via mediashare.  i can access the library from the HR24 but i cannot from the Genie.  i have checked...
    last modified by garryrse
  • Media Share

    Media Share is connected, but it does not know that the computer has a new name.  How can this be resolved?
    last modified by lavontonyarobinson
  • Problem with HR44/500 Media Share and Windows 8.1 PC

    I cannot see my Windows 8.1 PC in the Media Share device list, but I CAN see my Windows 7 laptop, I can play videos without any problem. Any help? I can also see and play music from my Pioneer Network Audio Player N-5...
    created by bobdupuy
  • Videos from Computer plays in Media Share, but no sound and get video distortion

    last modified by victorylp1
  • I am trying to get Amazon Prime

    How do I access Amazon Prime from my Genie?
    last modified by pcooledge
  • Still having problem wit screen saver.

    I have been fighting this problem ever since direct came out with Media Share. The screen saver comes on while watching a video. I recently emailed Direct with a request for resolution of this problem, here is the res...
    last modified by ewaynec
  • media share gone crazy

    ok so i have a Model: HR23-700 and a Model: H25-500. my hr 23 has a cckw and a broadband deca with the swim install. so my h25 has internet and can use the media share. so the funny problem im having is when i use med...
    last modified by antknee
  • Genie DVR plays mediashare music slow; clients play it fast

    Does anyone else have this problem?   I have used media share for years with my Directv HD DVR and HD receivers. I just added a Genie DVR and clients. When I play music using mediashare on it, the music drags an...
    last modified by timhrh950
  • need to connect to internt

    I had to reset my Mediacom internet password last week.  Now I can't get Netflex.  I think I need to reset the password on mt TV as it has the old one the tech set up upon install.  I don't have a satel...
    last modified by hleuer12