• HBOGO on Samsung Smart TV will not activate

    First let me say that I have Direct TV AND subscribe to HBO. That being said, I have been trying for more than a week to "activate" my Samsung Smart TV to use the HBOGO app. I go to www.hbogo.com/activate and follow t...
    last modified by tportermd
  • Kindle Fire HD NFL Sunday Ticket App

    Hello, I live in a condo and can't have a satellite dish and I'm considering signing up for the Direct TV Sunday Ticket "To Go" package, as it appears the Kindle Fire HD is a compatible device.    My quest...
    last modified by gcwozniak
  • DTV iPad app not working after update

    All I am getting is the DIRECTV logo and nothing happens? Deleted and re-installed a few times and nothing changes. Any help will be greatly appreciated! 
    last modified by rtrue012
  • iPad App Access to Nomad - Crashing

    Hello!   I'm wondering if anyone is seeing this issue.  I have a Nomad unit (now GenieGo) that was working fine until the recent app update to the iPad app.  I am still able to see my recordings on the...
    last modified by rmonio
  • DIRECTV App & HBO Go Not Logging In

    Is anyone else having an issue with this?   For the DIRECTV App, I can only sign in online on my computer. When I try logging into my mobile app I get always get an error saying "Account Not Active" and I once g...
    last modified by justpeachy00
  • Directv Iphone App not logging in?

    Anyone else experiencing this?   For the DIRECTV App, I can only sign in online on my computer. I use the same log in credentials for the Iphone mobile app and receive the following error messages:   "Err...
    last modified by frustratedinjax
  • Stream at home

    I'm a new customer  ON the Windows version of the guide, I cannot see channels such as ESPN, ESPN2, ESPN News. However on my tablet or smartphone I can see these channels. Am I doing something wrong.
    last modified by ab123ga
  • iPad App - how to set a Download as a "Series Download"?

    Hello -   On the GenieGo app, I'm able to set a radio control button that sets a series to record and download automatically to the GenieGo.    How do I do this with the iPad App?   Thanks! &n...
    last modified by rmonio
  • New customer unable to login to DirecTV app

    Since I had home service installed last week I have been unable to login to the DirecTV app on my iPad or access third party apps (HBO, ESPN, etc). At first I received an "incorrect email and password combination" err...
    last modified by dbhurwitz
  • Unable to log into the DIRECTV Android app

    Can not log into the android app on ANY of our Samsung devices. "Error code 0651 Account Not Active" My iPad on the other hand works just fine and I can log into the webpage on my computer. Tech Support has been no he...
    last modified by argkampfhund
  • Android App "Receiver Error" We are unable to retrieve your receivers

    I just installed the new Direct TV app for Android and I cannot get it to connect and find my receivers.   I called Direct TV and they send me a Cinema Connect Kit.   I connected this but still have th...
    last modified by ande0652
  • Geniego IOS9 Issues

    I did the IOS9 upgrade on my iPad, and now it will not connect to Geniego.  It still works on my wife's iPad on IOS 8, so I'm pretty confident it's related to compatibility.  Anyone having issues?   U...
    last modified by tsken02
  • Android Mobile App - Episodes not loading

    Hello,   Since the latest update, my Android Mobile App is "stuck" on one show in the episodes folder.  No matter what network I go to, or what show I select, when it brings up the episodes, it shows the sa...
    last modified by hockeyplayr999
  • GenieGo issues anyone?

    Ever since DTV has been updating their mobile app (since AT&T bought them), nothing seems to be working.  I've gone from not being able to stream shows recorded on my DVR out of home any longer to now being i...
    last modified by bjj56
  • Sunday Ticket now compatible with Blackberry OS 10.3?

    Has anybody figured out a way to get Sunday Ticket to work on a Blackberry (specifically Q10) running the new OS 10.3?  I've tried downloading from Amazon App store and Snap, but can't get past the initial accept...
    last modified by jeffpaullin
  • Cannot login to Direct TV Mobile App for Over a Year

    Cannot login to my mobile apps for over a year.  I'm able to login into my account via a web browser.  Spent hours with customer support and it never gets resolved.  Does anyone out there have an answer...
    last modified by jflournoy@assist2sell.com
  • SWM receivers with non-swm satellite dishes

    What equipment is needed for a swm d12-500 receiver to work with a non-swm winegard m3500 in-motion satellite dish?
    last modified by cfm1968
  • Stream to Chromecast

    Is it possible to stream the DirecTV app to a Chromecast?  I am an employee and I don't have LOS so I cannot have DTV installed at my apartment.  I am getting rid of my current TV provider and I want to stre...
    last modified by coloavs68
  • Why can I not watch some channels even though I am connected to my network? The remote in the app works but the live watching says Im not connected

    I can work the receiver from the app, but when I try to watch tv from phone it says I need to be on the same network as receiver. I am on the same network. The remote portion of the app works. Whats wrong here?
    last modified by ledford
  • Chromecast - not working with tablet app

    i usually get the chromecast button to cast the screen when Im in my directv application for my tablet, and all of a sudden its gone. 
    last modified by winningteam