• Trouble Connecting to Receivers since iOS8 upgrade

    I've been using the DRECTV app on an almost daily basis for two years or more with no problems. Three days ago, I had an HR44 installed in my living room, and the existing HR20 added to a new location. Once everything...
    dclaryjr
    last modified by dclaryjr
  • HBOGO

    Hello,      In trying to log into hbogo and I keep getting a message that says incorrect email or password. Im using the same info that I use to log into my directv account. I did call directv and spen...
    djfolger1
    last modified by djfolger1
  • NFL Sunday Ticket web app cuts off screen when going full screen

    Is there any way to fix this? Going full screen cuts off a big chunk on the right and the bottom of the screen. Doesn't matter if I extend my browser to go all the way to the edges of the screen, the webcast is just s...
    moscovita
    last modified by moscovita
  • How do I control volumn on iPad/iPhone remote app?

    How do I control volumn on iPad/iPhone remote app?
    jimy2300
    last modified by jimy2300
  • Stream at home not working

    Whole house is set up on the network. When I go through the process of network setup on the DVR, home streaming seems to work for a little while; sometimes for hours and sometimes only for 30 min. What gives?
    bloodstripe0351
    last modified by bloodstripe0351
  • IOS 8 Issue?

    After my update this evening to IOS8 I noticed I am unable to watch anything in fullscreen on my iPad.   Anyone else experiencing this issue?  Am I doing something wrong?  Thank you in advance. &nb...
    fmattioli
    last modified by fmattioli
  • I can't login to NFL Sunday ticket

    I keep getting "Login error."  I know my username/password are correct, I triple checked both of them.   No success
    danmartinaz
    last modified by danmartinaz
  • Cannot get mobile apps to work

    First things first, my HR24-200 is connected to the internet, I can play youtube videos and on demand just fine.  I have reset the box and redone internet setup. I also reauthorized through direct.com  Every...
    skierbri10
    last modified by skierbri10
  • Unethical / Legal Issue with DirectTv

    I was just advised by DirectTv to share a DirectTv account with another user (friend/family) in order to take advantage of the NFL Sunday Ticket Mobile since DirectTv is unable install services at my location. I was v...
    copticbrother2003
    last modified by copticbrother2003
  • iPhone App - "Confirmation: Fail"

    My app use to work fine until a couple weeks ago.  Now when I try and record a show it says "Confirmation: Fail".  My receiver is showing up like it use to so not sure what the issue is.  My iPhone is u...
    angieedgar
    last modified by angieedgar
  • DirecTV app on iPhone 3GS says I need to upgrade to use it.

    iPhone 3GS running iOS 6.1.6, DirecTV app 3.3.   I tried to use the app today but it told me I had to update it to version 3.5. So I went to the App Store app on my iPhone 3GS to see if there was an update avail...
    romad
    last modified by romad
  • Movies will not fully download on PC

    I installed the direct TV player  on my PC (Win 7 64 bit) and am having a recurring problem. when I chose to watch a movie the download will get to 85 percent and just hang. Twice I have uninstalled and then re...
    barryw
    last modified by barryw
  • How do I record a program from a remote location?

    Last year, while on vacation, I was able to set up new recordings using my DirectTV iPad app. This year, it seems to require Genie and it had to be set up at home on my wi-fi before I left. I didn't know about this be...
    stahoo
    last modified by stahoo
  • Can't Watch NFL Sunday Ticket - No Watch Now Button

    I've used this service for 2 years and this is the only time I've had this issue. NFL ST worked for the morning games on my laptop, then I logged out, then logged back in and there was no watch now button. I thought I...
    samtam415
    created by samtam415
  • Cannot log in to Android directv app v3.6.006

    I have had installation and a directv.com for about 2 weeks, but cannot log into the Android app (case number: 140906-000656). I've tried this on several phones and tablets without any success. I have no problem loggi...
    dinzdale
    last modified by dinzdale
  • Android App "Receiver Error" We are unable to retrieve your receivers

    I just installed the new Direct TV app for Android and I cannot get it to connect and find my receivers.   I called Direct TV and they send me a Cinema Connect Kit.   I connected this but still have th...
    ande0652
    last modified by ande0652
  • DirectV iPad/iPhone app no receivers found

    Hi,   I am trying to get the apps to connect with my receiver and am having a difficult time. I have read through this post: iPad and iPhone app won't recognize receiver It didn't look like there was a solutio...
    acj
    last modified by acj
  • WatchESPN

    Why is it that almost every other television service provider offers Watchespn but directv does not?? The "world wide leader in sports" shouldn't be dropping the ball on offering this.  When I called to directv t...
    sackmaster52
    last modified by sackmaster52
  • Problem installing DirecTV Player on Windows7

    I get to the download page, click on the blue "Install DirecTV Player" click on the "run" for the application that pops up and it tells me that there are two items I need to install (both Adobe Flash items, one Player...
    rloveking
    last modified by rloveking
  • Sunday ticket app hangs up then says to try again, when I re-open it asks for USER ID and PW again, but when entered it says "ERROR Already active" not like the "logged on another device which I am not. Anyone else have this issue? Answers?

    Sunday ticket app hangs up then says to try again, when I re-open it asks for USER ID and PW again, but when entered it says "ERROR Already active" not like the "logged on another device which I am not. No clue where ...
    chiefroc
    created by chiefroc