• Does anybody else had a bad expericent with a technician??

    I recently switch my AT&T cable to Directv was because i've heard a lot of good things about it. on June 20th, i had a technician came over to instal a DVR in my room. ( i've totally forgot to ask his name, i was ...
    ninatngo
    last modified by ninatngo
  • Is there a single location to get a list of the DTV approved RG6 Connectors (with compressed and uncompressed lengths)and F Terminators.

    I am looking to find the lengths of compressed and uncompressed lengths of RG6 connectors just as a double check to verify they are compressed correctly. Also, a place for F terminators, as I believe that there coul...
    bigbird0000
    last modified by bigbird0000
  • can someone help with error code 771 on a genie reciever

    i have an error code 771 on most of my HD channels ...checked the alignment on the dish no problems there ...ran a system check and have a few "0" in some places
    flossdawg82
    last modified by flossdawg82
  • Help getting signatures from Note 3

    Hello,        I'm a sub in New Jersey and DirectSat has given all their inhouse techs Note 3 to replace their handhelds.  I activate a note 3 several months ago when they told us that in...
    fajoza45
    last modified by fajoza45
  • Can anyone send me the link for FSDS? I seem to have deleted the app. Thanks

    thanks
    spionnadh
    created by spionnadh
  • FISST Link

    Can I access FISST from my PC to acknowledge my route before leaving home like I did with RIO? If so can someone send me the link?
    turtlboy
    last modified by turtlboy
  • New Customer referal question

    I had a link on my old phone that i could log on to and look at my referrals for new customers to see if they were approved and I also could put the customers info and then the sales team would call them.  I had ...
    dvks463572
    last modified by dvks463572
  • Adding a switch box between receiver and dvd player

    I only want to run one cable to my TV, which is mounted above the fireplace.  I purchased an HDMI switch box so that I can select between different devices, specifically my satellite receiver box and a dvd player...
    grw1177
    last modified by grw1177
  • 9 tuner installation

    I have slimline dish, a swm SL3S LNB, a Directv 8-way Wide Band splitter, and a swm-16 multiswitch. I also have a R16-dvr receiver, a HR24 receiver and a HR34 Genie for a total of 9 tuners. Can I make this work or do ...
    mdh12
    last modified by mdh12
  • RC71 Powering on/off Audio equipment code.

    Who remembers what the 3 digit code is to put in on the RC71 that will tell the remote to include audio equipment in the power up/down sequence?   So when a customer presses the on/off buttons on the RC71, it wi...
    roctech
    last modified by roctech
  • QA procedure at your site?

    Just curious how the QA's are done at some of your particular sites. Do techs reroll? Who do the QA's answer to? Do the QA's run routes? How far behind do they check your work? Any info from QA's,Field Sup's or Techs ...
    driploop
    last modified by driploop
  • Installation question

    I have a installation appointment scheduled already. I currently have Comcast. Do I need to have my Comcast services cancelled/disconnected before my DirecTV installation appointment?
    jmcs23
    last modified by jmcs23
  • Recommendation and sugestions to potential DTV installer

    Hello, I have been part of this tech forum for a while and contribute helping out whenever I can,  I have also worked for DTV for years as a sales agent and consider myself very tech saavy, I am looking to move o...
    barajas24
    last modified by barajas24
  • tips and tricks

    how can I get an extra copy of tips and trick for my new genie
    dano542
    last modified by dano542
  • Why did the current come thru my HDMI cable, spark and burn up my TV?

    This is what I found out so far, I have a HDDVR and been using it since 2008, the other day I woke up and a breaker outside would not reset, I'm thinking maybe lighting strike. I tried it a few times and went in the h...
    desert.wolf
    last modified by desert.wolf
  • Why does picture scramble briefly when changing channels?

    Genie HD equipment -  Recently the picture scrambles for a few seconds when switching to a new channel.  This happens on multiple TV's in the household,  and it is a recent occurrence.  Once the pi...
    tincangob
    last modified by tincangob
  • Genie Directv box boots up into "G00-0 Box Details" mode?

    Hi all,   My main box (Genie, installed 2 months ago) was working normally until it 'stopped' tonight. Turned it back on and it booted into a "G00-0 Box Details" screen.   photo 1.JPG   I've tried re...
    templetonryecy
    last modified by templetonryecy
  • Channel / Satellite / Transponder List

    I am interested in finding out which Channels come from which Satellites and transponders. A full list would be great, but even some basic infor would be great. For the past 2 years I was under the impression that SD ...
    murch103
    last modified by murch103
  • What's the max distance on an RG-6 run for signal loss?

    Used to install as Ind. Contractor doing Circuit City's installations.  So that's been a few minutes ago   I know the technology then would lose significant, or noticeable that is Db's of signal strength on ...
    thevirginian
    last modified by thevirginian
  • DirecTV online commercial account locked out -Help

    I'm reaching out because I could use some help. We were in the process of setting up an email and password for the DTV iPad app when our commercial account locked out after a few attempts to enter our account credenti...
    candrews8888
    last modified by candrews8888