6 Replies Latest reply: Oct 8, 2013 9:58 PM by sxy_bst RSS

Only on ABC HD - Stuttering and Pixelating

pittduqgmu

I am experiencing video and audio stuttering and pixelating only on ABC HD. This is occurs all the time and very noticeable during live sport broadcasts. I only have HD receivers, no DVR. Is there a solution to this problem?

  • Re: Only on ABC HD - Stuttering and Pixelating
    litzdog911

    If it's only happening on channel, then it's most like a problem with that station's signal.  But let's check your satellite reception just in case ....

     

    Please post back with your signal readings for each satellite's transponders (and both tuners if applicable).  You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength".  Note the "+" and "-" symbols next to the "Satellite" and "Tuner" entries where you can toggle the readings between the various satellites and both DVR tuners.

     

    Fill in your readings for each satellite and tuner using these examples.  A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):

     

     

    Satellite transponders (32 total at 101º)

    [Most of your standard definition channels are beamed from 101ºW]

    1-8    x   x   x   x   x   x   x   x

    9-16   x   x   x   x   x   x   x   x

    17-24  x   x   x   x   x   x   x   x

    25-32  x   x   x   x   x   x   x   x

     

    Satellite transponders (3 total at 110º)

    [Not present with Slimline3 dish. No channels are currently beamed from this satellite]

    1-8    NA  NA  NA  NA  NA  NA  NA  x

    9-16   NA  x   NA  x   NA  NA  NA  NA

     

    Satellite transponders (11 total at 119º)

    [Not present with Slimline 3 dish. Local SD channels for some cities, Spanish package]

    17-24  NA  NA  NA  NA  NA  x   x   x

    25-32  x   x   x   x   x   x   x   x

     

    Satellite transponders (16 total at 99º(s)) [or 99º(b)]

    [Local HD channels for some cities]

    1-8    x   x   x   x   x   x   NA  NA

    9-16   NA  NA  NA  NA  NA  NA  x   x

    17-24  x   x   x   x   x   x   x   x

    [Note: these can be very slow to appear]

     

    Satellite transponders (14 total at 99º(c)) [or 99º(a)]

    [National HD channels]

    1-8    x   x   x   x   x   x   x   x

    9-16   x   x   x   x   x   x   NA  NA

    [Note, these can be very slow to appear]

     

    Satellite transponders (16 total at 103º(s)) [or 103º(a)]

    [Local HD channels for some cities]

    1-8    x   x   x   x   x   x   NA  NA

    9-16   NA  NA  NA  NA  NA  NA  x   x

    17-24  x   x   x   x   x   x   x   x

    [Note, these can be very slow to appear]

     

    Satellite transponders (16 total at 103º(ca))

    [National HD channels beamed from D12 satellite]

    1-8    NA  NA  NA  NA  NA  NA  NA  NA

    9-16   x   x   x   x   x   x   x   x

    17-24  x   x   x   x   x   x   x   x

     

    Satellite transponders (14 total at 103º(cb)) [or 103º(b)]

    [National HD channels beamed from D10 satellite]

    1-8    x   x   x   x   x   x   x   x

    9-16   x   x   x   x   x   x   NA  NA

    17-24  NA  NA  NA  NA  NA  NA  NA  NA

  • Re: Only on ABC HD - Stuttering and Pixelating
    hwyman

    I am having the same issue. It is only with WJLA out of Washington DC. I have called DirecTV the past two Saturday's and just got off of the phone with them today. it's either a problem with the station or DirecTV. I do not have this problem with any of the other channels that receive.

  • Re: Only on ABC HD - Stuttering and Pixelating
    sxy_bst

    But i think that it is a local channel issue