10 Replies Latest reply: Oct 1, 2013 6:19 AM by louisg RSS

GenieGO Out of Home Not Working - Please Help...


GenieGO is working fine inside the house but I cannot get it configured for out of home.  I read all the instructions, forums, etc. with no luck.


I set up port forwarding on the router per DirecTV's instructions for my specific router.  Also went into the Westell modem config and set up port forwarding there as well.


Can anyone offer suggestions as to what to try next?