7 Replies Latest reply: Oct 8, 2013 9:50 AM by litzdog911 RSS

how long does the genie take to have all search and on demand funtions


We just upgraded to the Genie HR44- 700 and Genie Mini on Friday I realize it can take 24 hours for everything to be updated yet still cannot use the TV Shows or Movies search functions when selected they both give a message that they are updating to check back in 1 hour. It's been 3 days now

Also cannot get HBO Cinemax or Encore on Demand when we try to go to the channels we receive a gray box with the channel number and station (HBO) is currently unavailable.

Every other on Demand Channel is working.

Starting to wish I had not upgraded