3 Replies Latest reply: Oct 16, 2013 4:31 PM by tbsb RSS

Guide not updating

tbsb


Any idea why the guide is not updating 14 days out on many channels?  It won't update on my Genie or online - says "no programming available at this time".   Other online guides have the content loaded.

  • Re: Guide not updating
    peds48
    the guide is usually 12 to 14 days.  so if yoru receiver has at least 12 days, then that is normal
  • Re: Guide not updating
    dcd

    The online Guide is currently more than 50% populated out to the 29th which is as far as it goes.  The Genie is good out to about the 27th. 

    • Re: Guide not updating
      tbsb

      When I posted this question this morning, the guide was empty on most of the conventional channels from Thursday 10/24 and on.  I have been checking for several days since I want to set some series recordings for the fall season.

       

      I just logged in again late this afternoon and the guide is full for the next 14 days - almost as if someone in tech support saw my post and fixed a glitch!!

       

      Thanks, Tim