8 Replies Latest reply: Oct 17, 2013 7:45 AM by dcd RSS

771 Signal Loss on some channels on some TVs but not others

c.cassady

I get the 771 Signal Loss error on some channels on two TVs in the house.  The other TVs in the house receive those channels.

 

Ran System Diagnostics resulting in Diagnostic Code:  43-243.

Receiver:  H21/100, Software: 0x4736

  • Re: 771 Signal Loss on some channels on some TVs but not others
    peds48

    Please post your signal readings

     

    You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength". Note the "+" and "-" symbols next to the "Satellite" and "Tuner" entries where you can toggle the readings between the various satellites and both DVR tuners. If you have a DVR it's important to check BOTH satellite tuners.

    Fill in your readings for each satellite and tuner on the new post you create, using the example below as a guide. (The example below is only an example and not a form that will appear in your post unless you "cut" and "paste" it.) A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):
    Satellite transponders (32 total at 101º)
    [Most of your standard definition channels are beamed from 101ºW]
    1-8 X X X X X X X X
    9-16 X X X X X X X X
    17-24 X X X X X X X X
    25-32 X X X X X X X X

    Satellite transponders (3 total at 110º)
    [A few HD channels, also beamed from 99 & 103º]
    1-8 NA NA NA NA NA NA NA X
    9-16 NA X NA X NA NA NA NA

    Satellite transponders (11 total at 119º)
    [Local SD channels for some cities, Spanish package]
    17-24 NA NA NA NA NA X X X
    25-32X X X X X X X X

    Satellite transponders (16 total at 99º(s)) [or 99º(b)]
    [Local HD channels for some cities]
    1-8 X X X X X X  NA NA
    9-16 NA NA NA NA NA NA X X
    17-24 X X X X X X X X
    [Note: these can be very slow to appear]

    Satellite transponders (14 total at 99º(c)) [or 99º(a)]
    [National HD channels]
    1-8 X X X X X X X X
    9-16X X X X X X  NA NA
    [Note, these can be very slow to appear]

    Satellite transponders (16 total at 103º(s)) [or 103º(a)]
    [Local HD channels for some cities]
    1-8 X X X X X X NA NA
    9-16 NA NA NA NA NA NA X X
    17-24 X X X X X X X X
    [Note, these can be very slow to appear]

    Satellite transponders (16 total at 103º(ca))
    [National HD channels]
    1-8 NA NA NA NA NA NA NA NA
    9-16 X X X X X X X X
    17-24 X X X X X X X X

    Satellite transponders (14 total at 103º(cb)) [or 103º(b)]
    [National HD channels]
    1-8 X X X X X X X X
    9-16 X X X X X X X X NA NA
    17-24 NA NA NA NA NA NA NA NA

    • Re: 771 Signal Loss on some channels on some TVs but not others
      c.cassady

      No DVR on this TV.

       

      Satellite 101

      1-8    84 86 86 0 83 98 86 97

      9-16  81 85 85 60 82 98 85 98

      17-24 82 0 85 59 83 98 86 98

      25-32 82 0 85 53 84 97 83 98

       

      Satellite 110

      1-8   na na na na na na na 98

      9-16 na 86 na 59 na na na na

      17-24 na na na na na na na na

      25-32 na na na na na na na na

       

      Satellite 119

      1-8 na across

      9-16 na across

      17-24 na na na na an 98 0 0

      25-32 85 0 95 53 97 100 97

       

      Satellite 99 (c)

      1-8  60 67 56 61 60 65 57 62

      9-16 60 67 56 59 60 65 na na

      17-24 na across

      25-32 na across

       

      Satelline 99 (s)

      1-8 0 0 - - - - na na

      9-16  na na na na na na - -

      17-24 - - - - - - - -

      25-32 na across

       

      Satellite 103 (s)

      1-8 - - - - na na na na

      9-16 na na na na na na - -

      17-24 - - - - - - - -

      25-32 na across

       

      Satellite 103 (ca)

      1-8  na across

      9-16  72 0 74 0 72 0 72 0

      17-24 71 0 72 0 64 0 67 0

      25-32 na across

       

      Satellite 103 (cb)

      1-8  74 0 76 0 72 0 74 0

      9-16 73 0 76 0 71 0 na na

      17-24 na across

      25-32 na across