1 Reply Latest reply: Feb 2, 2014 1:55 PM by carl6 RSS

Genie DVR items failure

blaskow

I recently upgraded to Genie and all the programs I've been DVR'ing for years show for 2 seconds, pause and tell me the showing is complete, and ask if I would like to delete them.  Unfortunately, these are items that are not available OnDemand either.  How do I fix this?

  • Re: Genie DVR items failure
    carl6

    First thing I would try is a reset of your Genie. There should be a small red button beside the access card. Push it.

     

    If that doesn't fix the problem, I would delete your series links, do another reset, then re-enter them.