9 Replies Latest reply: Feb 21, 2014 12:41 PM by peds48 RSS

Network Setup Error 86-864


I have an HD-DVR (HR24-100) with a Directv Cinema Connection Kit (DCAW1R0-01) successfully connected to the internet and linked to a second HD-DVR (HR21-700) with a Connected Home Adapter (DECA1MR0-01).  Whole Home DVR service is working properly between the two.  I also have an HD receiver (H21-200) that I want to connect to the network and use as part of the Whole Home DVR setup.  However, when I try to connect, I get the error code 86-864.  I've tried resetting my internet router/modem, refreshing the service on the receiver, and restoring defaults in the receiver network setup menu.  None of these attempts have resolved the issue.