If I do not touch the remote and flip a channel the receiver goes into sleep mode. I have gone through the menu and put this setting to off but it still does it anyway.
sleep mode or screen saver?
The DirecTV logo is bouncing around the screen like the pong ball.
what model of receiver do you have. look for the model number inside the access card door..
The screen saver should only come on if you pause a program on a DVR, try resetting the receiver with the red button behind the access card door on most DVRs.
Please post the model number(s) of your receiver(s) also behind the access card door.
the DVR model number is HR-24-500
Did you try resetting your HR24 as previously suggested? Does the problem still happen?
Try going into menu settings and set power saving mode to
Off see if that help you out
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