what model of receiver do you have. look for the model number inside the access card door..
Run the Built in Self-test (BIST) to try and repair your hard drive. To run the hard drive checks, please follow these steps:
* Reboot DVR via red button inside card door.
* When you see "Running receiver self-check" press select
* You will see "Entering Diagnostics Mode..."
* Select Advanced Tests Menu -> Hard Drive utilities -> Short Smart test
You can also run the file test, and the DVR can sometimes repair a bad file report.
* If the other tests pass, run the surface test. Warning: This process could take several hours to complete. You may want to run it overnight.
The good news is that every attempt is made to save programming. This is less destructive than a reformat all and could provide you with a more stable system if you are having problems that appear to be related to the hard drive.
Thanks for that information.
The model number is HR34-700
I have run all the tests you recommended and now busy running the surface test (about a third of the way) and has not found any errors yet.
Is it possible that running the tests would have fixed the problem although no errors were found?
Is it like running a defrag, no errors found but improves the performance?
There is some repair capabilities to the file test. I had a HD DVR that had file errors that were repaired by this test and it ran for years following the fix. If the DVR runs properly after the surface test I'd suggest you go ahead and use it so long as it's operation is near perfect. If you get another malfunction I'd guess it needs to be replaced.
Thanks again. No problems all weekend.
Now if you could only fix my NBC problems I would be a very happy camper :-) Basically the symptoms are exactly the same but are received in that state i.e. whether watching live or DVR and going back 2-3 minutes does not resolve the problem. It mainly happens during peak viewing programs like "The Voice" and only that channel.