I have a HR34-700 receiver and 2 clients C31-700. These are my issues:
(1) One of my clients, in my living room has been freezing when I rewind a show. By freezing I mean it will rewind, then the TV screen will go black and then come back on with the status bar starting as if I just changed the channel to that show I was rewinding back.
(2) The same client, will take forever to show my favorites menu, (you know when you press the up arrow on the remote) about two weeks ago, I had tech support reposition my satellite, and I showed him what I was talking about. I hit the up arrow and at approximately count 6 or 7, the menu showed up. He stated that was "strange" and thought it may have something to do with my receiver, saying my clients are not up to date, and that I may not have the newest Genie clients. He checked my cables and said they were the correct ones, checked my swim and that was "green". Suggested I call about the receiver, I called and was told I had the newest and updated equipment.
(3) Changing channels on the same client, will stall/freeze or whatever you want to call it. Meaning, changing channels (Killeen-Waco-Temple Texas coverage area) for example 250 to 275, the first 5 channels change like any channel would I guess, but then at 256, I get a black screen for about 3 seconds, then the channels will fly through 5 more channels and then stop and let me change them on my own.
(4) Finally (for now), watching shows, you name it and it has happened, the show will freeze like I'm on the slowest internet connection known to man and its trying to buffer out!
These are not made up, this is what I am going through with my equipment. My question to you, the forum is this; has anyone out there ever experienced what I described here with their own equipment? Before you advice me to 1. change my batteries...done, 2. change HDMI cables...done (advised by tech support last year), 3. get a new TV lol...done
The tech who readjusted my satellite, told me I should have an update because I have a new antenna, and that I shouldn't have any "weather" issues and it would have to be pouring down and **** near tornado winds lol, I laugh because just yesterday 27 May 2014 while watching TV around 2:30 pm, my satellite was searching for reception with dark grey patchy clouds and no rain.
So again, I ask, has anyone out there had any issues with their equipment from which I described herein, and if so, PLEASE help me! As my login name states "closetoleavingTV" I am really that close to going back to cable!!