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Want to get the most from your DIRECTV® System?

From system set-up and features to your remote control, get help with your technical questions here. For faster answers, try searching the forums first or click a topic below.

DIRECTV System Installation/Set-Up
Connecting home entertainment components (DVD player, Home Theater, etc.) & setting up your DIRECTV System features (Locks & Limits, Favorite Channel Lists, etc.)

DIRECTV Receiver Technical Support & Troubleshooting
Get help with your DIRECTV system and find any technical updates.

High Definition Television (HDTV)
Discuss the features of standard DIRECTV® HD receivers and equipment. Is your set-up ready for our upcoming HD channels? Visit our checklist to find out.

Digital Video Recording
Discuss the features of DIRECTV® DVR and DIRECTV with TiVo®receivers

High Definition Digital Video Recording (HD DVRs)
Discuss the features of DIRECTV® HD DVR receivers. Is your set-up ready for our upcoming HD channels? Visit our checklist to find out.

DIRECTV Remote Controls
Control your TV and other home entertainment components

DIRECTV on Demand (Beta)
Connect your DIRECTV Plus® HD DVR (HR20 or HR21 model) to the Internet using the Ethernet port to access hundreds of additional programs to record to your playlist! Visit our http://www.directv.com/ondemand page for a set-up guide.

Note: This beta program is currently available to users with an HR20 or HR21 model only, through a rolling national satellite download. Support for the DIRECTV on Demand beta program is online only and not yet available at our call centers. Customers can share their experience using this new service here online.

Game Lounge
Discuss the features of the casual games offered exclusively to DIRECTV customers to play on their TV using the white DIRECTV remote control. Available on DIRECTV D10, D11, D12 and other compatible DIRECTV receivers. See Game Lounge FAQs for more information.

DIRECTV Media Share
Connect your DIRECTV Plus HD DVR (HR20) to your Intel® Viiv™ technology-based PC to listen to your favorite music and share your best photos on your TV!

Featured Posts

101 Satellite and Odd Number Transponders... by texasbrit
HR20 and HR21: Remote booking by ebonovic
Audio and video out of sync by litzdog911
Television Aspect ratio 4:3 by greywolf
Format issue for SD signal by DCD

TechKnow Guides are knowledgeable customers and not DIRECTV employees.

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Record Anytime, Anywhere

With DIRECTV's DVR SCHEDULER you no longer need to be at home to program your DIRECTV Plus® DVR. Learn more here!

HD Solutions Here

You asked. You answered.
If you have an HD-related question, check here first! We've put together an HD resource created by you and users like you featuring posts from our DIRECTV Technical Forums. Click here.

DIRECTV TechKnow Guides

DIRECTV would like to thank and recognize all the TechKnow Guides who are active in the forums. Check out who they are here.

Intel® Viiv™ Technology

To find out more about Intel® Viiv™ Technology, visit Intel's web site.

DIRECTV Media Share

4 Steps to Experiencing DIRECTV Media Share

Step 1: Look for the Intel® Viiv™ Technology logo on your PC and the Intel® Viiv™ Technology software (1.5.2).
*If you don't have the correct software, click here.
Step 2: Establish a hardware connection.
Step 3: Verify that your HR20 is recognized as a device on your home network.
Step 4: Opt in to DIRECTV's public trial (beta) on your HR20 receiver.
Click here for detailed instructions.