steph0823
When I go to record more than 2 shows it will ask me to cancel a recording on one of the shows and will show Live tv on the other tvs but will say "not available" and it is blocked out.  So what to…
in DIRECTV® Whole-Home DVR service
jerrybudd
I need some help using my SlingBox 500 with my DirecTV service. I currently have the SlingBox connected to the HD Whole House DVR and it works great.  However I'd like to move it to another Genie…
in DIRECTV® Whole-Home DVR service
jmcs23
I have a installation appointment scheduled already. I currently have Comcast. Do I need to have my Comcast services cancelled/disconnected before my DirecTV installation appointment?
in Installers
frayfl
I am in living/traveling in an RV and use a tripod with an oval dish with a SL3 LNB with a single genie rec. Recently during heavy winds the tripod blew over.   I have set up the tripod and when I…
in DIRECTV System Installation/Set-Up
iquiltsmall
There are no programs listed in the guide one of our two TVs.  Each has it's own DirectTV box. One TV shows the programs when the guide button is pressed but the other one says Regular Schedule on…
johnhow
More often than not it seems that DVR recorded shows are cut off before the ending of the show. Like after 55 minutes instead of 1 hour. Very frustrating to watch the show only to find you do not…
kb88888
OUr program guide displays "to be announced" on most if not all of our s channels on one of our receivers at our home.  Is there a simple fix to get the correct display back to the program guide?  We…
wooddragon13
  I want to increase the amount of storage for my Genie.  I have a Seagate 4tb external HD, but I can’t find a cord to hook it up.  The SATA port on the back of the Genie is the type that you would…
mmitchell0026@gmail.com
My current set up is 1 HR44 with 3 clients (c41's) with whole home.  I have a fifth tv that currently has ota signal coming via coax from an antennae.  Is it possible to share the signal from one of…
in DIRECTV® Whole-Home DVR service
trenster
Just received my upgrade and need to know how to hook up my genie mini.
tvlover123
Hi there,   I have a genie with 4 genie mini. When I have 3 minis running, I turn on my tv and it says "Too many active locations". Doesn't the genie have 5 tuners. There is only 3 in use and 2 left…
in DIRECTV® Whole-Home DVR service
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