I have the tools to install some compression fittings onto the RG6 cable.  My question is when I remove the outer insulation it reveals a braid and under that foil.   I know that I need to fold back…
in DIRECTV System Installation/Set-Up
While I can remotely set shows to record with DIRECT, I cannot see what has recorded and how much room I have remaining.We are often away from home for extended periods. Often we will watch a show…
in DIRECTV Mobile Apps
I lost my internet connection last night. After much hassle, I finally got it reconnected but now only the main Genie in my living room is working, not the 2 in the bedrooms. How do I fix this? Don't…
in DIRECTV® Whole-Home DVR service
Good evening.  I have been a DirecTV customer for 11 years now.  I upgraded, via free promotion, to a Genie over a year ago.  3 tv's (genie and 2 dvrs, whole home) and my current bill is over $120…
in DIRECTV® Whole-Home DVR service
People are claiming that their Directv On Demand works completely "flawlessly" 24/7. If you can even come close to this claim, can you please describe your setup. Please include the way you are…
in DIRECTV On Demand
There is always something wrong with DirecTV.  Asking you to be perfect is obviously something that will never happen.
Moving and will be requesting my equipment be upgraded to Genie.   Currently the new location has RG59 running from the cable provider into the house and all the interior runs are RG59.   I know I…
in DIRECTV System Installation/Set-Up
I had purchased a CCK about a year ago when I was told that I could no longer use the Ethernet connection directly from my receiver to gain internet access once the Whole Home DVR was activated.  …
in DIRECTV System Installation/Set-Up
Hi, I have a Genie HR 44. There is no phone jack near my receiver. Is there an alternate way to utilize caller id other than a hard wire phone line? I DO have a landline and caller ID...
When the channel is selected on the Genie and the Genie mini in neighboring rooms the mini seems to be about 5 seconds behind.  Can they be synched?
in DIRECTV® Whole-Home DVR service
I changed my internet service to someone else. But, I still have the same router. When I programed my router to the new service, a message came up on my TV, stating that the internet lost it's signal…
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