I had purchased a CCK about a year ago when I was told that I could no longer use the Ethernet connection directly from my receiver to gain internet access once the Whole Home DVR was activated.  …
in DIRECTV System Installation/Set-Up
Hi, I have a Genie HR 44. There is no phone jack near my receiver. Is there an alternate way to utilize caller id other than a hard wire phone line? I DO have a landline and caller ID...
When the channel is selected on the Genie and the Genie mini in neighboring rooms the mini seems to be about 5 seconds behind.  Can they be synched?
in DIRECTV® Whole-Home DVR service
I changed my internet service to someone else. But, I still have the same router. When I programed my router to the new service, a message came up on my TV, stating that the internet lost it's signal…
My installer just left, saying he is not allowed to mount a dish on an exterior brick wall ... yet my Custome Order Checklist says a wall mount is "standard" ... anybody able to shed some light on…
in DIRECTV System Installation/Set-Up
So my PC (running Windows 7) passed all the tests in the tool so I went ahead and downloaded DIRECTV2PC. Now it keeps telling me that it could not connect to the internet. First I opened the 443 port…
If I upgrade my receiver, can I copy recorded programs from the old equipment to the new equipment?   I'm looking at moving from a regular HD-DVR to the Genie DVR, but don't want to lose the hours…
-----------NOT SOLVED-----------------------------------------     I have tried video streaming on two different computers and two different browsers, both give same error. DTV tells me to call…
in TV Apps
I was recently upgraded from an HR20 to an HR24.   I noticed that with the new DVR anytime I turn it on to watch TV and I don't change channels, I can rewind back to the beginning of the current…
Is it possible to move content from Genie to external hard drive to watch from pc?
in DIRECTV Media Share
Time to replace my TV. I noticed Samsung has RVU. I currently have a Genie HR44. I'm confused if there is additional costs to use this feature with only one TV.
in Forums Help and Feedback
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