• interesting issue, i would never have thought could happen.

    The other day i spoke to a woman with an r16 and a genie.   She claimed her list on the r16 was being shared with the genie.   I informed her it was impossible.   After much arguing i dec...
    customer1
    created by customer1
  • question about cck coax internet and home security system

    I spoke to someone today that could not get the receivers connected to the internet.   We determined the cck coax was unplugged so we plugged it back in and their modem and router immediately dropped all int...
    customer1
    created by customer1
  • ir interference question

    There is one receiver getting ir interference from the tv.  It was verified by turning the tv off and oprating the box with the remote successfully.  So the box and remote were switched successfully to rf.&n...
    customer1
    created by customer1
  • questio for field techs

    Being as i work on the phones,  i often set up service calls.  We get summaries of out truck rolls and a common unnecessary one for sfss is reauthorizing the receiver.   When this message occurs we...
    customer1
    created by customer1