I am having a HD grainy issue. I have 2 Samsung 240hz tvs (7100 and 8000 series) and since Friday when I had the install of the genie system (1 Model: HR44-700 and 2 Model: C41-100) my feed is grainy. Before the upgra... I see this question has been asked more than once in these forums beginning in 2012 without being fully resolved...so I'm trying again. We purchased an RCA LED32B30RQD TV/DVD Combo from Best Buy a few months a... I called DirecTV tech support several times trying to resolve a problem with the MAC address being displayed for my new Genie HD DVR (model HR44-700). Under 'settings', the MAC address was a 16-digit code, rathe... This is what I found out so far, I have a HDDVR and been using it since 2008, the other day I woke up and a breaker outside would not reset, I'm thinking maybe lighting strike. I tried it a few times and went in the h... I have tried many times to connect my Genie receiver to the Internet. The Genie (HR44) recognizes my wireless network without any problem. It then asks for my pass key to be entered. After I enter it... I am a new (3 weeks) customer. I have tried many (hundreds, it seems) times to connect my Genie HR44 receiver to the Internet via wifi on my home network.. The Genie (HR44) recognizes my wireless network without... How do I get DTV to take my Genie back and a HD21-200 and give me two HD23-700 that work, I will gladly give up the 5th receiver for a system that works!! Put the Genie back in the bottle until it works.  ... I've got geniego all setup but while geniego app on laptop is open, it will just crash and ask if i want to review logs and i click yes but never get to see the logs. I can download the dvr shows but i have to be ther... I've posted a couple of times, starting on June 6, the first day I called DirecTV about this. I can't find the history of the discussion, and I'm not sure I ever really did post a new question, though I've seen ... So, DTV kindly sent me a Genie DVR and 4 Genie Mini's to replace my current setup (A few HDDVR's and assorted receivers.) They didn't mention the need to convert to SWM, so they sent an installer out. The stor... My experience with problems with reception, loss of channels, or other apparent hardware issues have best been served by simply calling DirecTV tech support. This is not obvious on their website, as the tech sup... Just received a Genie RC71 today with an RC71 remote. Everything is working great, except I can't seem to program my Apple Remote to the RC71. I am supposed to be able to "add a remote" to my apple TV, and... I have swim line and a HR 24 DVR for 2 years now. for about the last 9 months i have had 2 local channels that get pixelated they are both from the same broadcaster KEYC Mankato Minnesota. it does it at different time... I am a recent subscriber to dtv...i have a genie, mini genie and an hd receiver...i am also dumb. but dtv works great. we have a second home and want to bring dtv there when present...usually the month of august and a... We have been customers for 11 years and pay for every sports package and all channels. Now we are Building a new home with 6 TV's. My electrician assures me DIRECTV should be able to come out and consult on prewire.&... Disappointed! I spent approximately 1-1/2 hour trying to get assistance with our system. After being transferred and disconnected multiple times we finally resolved the issue on our own. ... I get a couple seconds audio dropout many times a day. It happens on live shows and recorded shows. My HR24 is connected to an Onkyo receiver and Samsung TV, using HDMI. Can you lead me to any possible solutions/issues? Hi, I am new for the forum. I am considering switching over to DirecTV. I want to know if I can have the dish attached to an existing conduit (that feeds the main electrical power lines from the po... I have HD-DVR model HR24-100 using with 2 H25-700's. All of a sudden on 10/16 my whole room DVR function quit working on the 2 H25-700's. I cannot see any off the items recorded and I cannot record. It states I have n... Does anyone know how to record out of market channels with the HR44? I have a am21 but can't connect it to the HR44.