Good evening.  I have been a DirecTV customer for 11 years now.  I upgraded, via free promotion, to a Genie over a year ago.  3 tv's (genie and 2 dvrs, whole home) and my current bill is over $120…
in DIRECTV® Whole-Home DVR service
There was a software upgrade last night, 0x99c, and now Pandora and Youtube are gone.  Any clues?  All other On Demand is working and downloading fine.  When I go to "Extras", both are gone.
My Genie annoyingly automatically auto-plays the next episode after watching an episode.   This also plays the "next" episode from the On Demand episodes - example:  I watch an older S2 episode of…
I keep getting a note from Directv saying to change my status on a question I asked. The question has been answered and I want to update status to answered and complete.  How do I do this
in DIRECTV Remote Controls
I just upgraded my home DVR from to a Genie system, we had two TV's one a DVR and one just an HD receiver. The HD receiver had auto tune on it which was a great feature for watching TV. I have found…
in DIRECTV® Whole-Home DVR service
I just bought a 60" 4K Smart Led Samsung with 3D. I am unable to view 3D channels on Directv as apparently the 60" model is not compatible. Seems improbable. Has anyone else had same or different…
in 3D Television (3DTV)
I have the HR44-700 Genie and mostly watch recorded TV series. I just found that I could not skip commercials while watching "Marriage" recorded from the FX channel. An error message appears that…
in DIRECTV Remote Controls
While viewing TCM I received error message 771 (no satellite signal).  Only TCM seems to be affected as all other channels are fine and only on this one receiver.  I have reset my dish but the same…
Recently upgraded to the Genie system.   My old DirecTV hardware recognized my Sony STR DN1050 Receiver but Genie does not?   The Genie remote control software is in the Genie itself and not the…
in DIRECTV Remote Controls
I am an avid watcher of "The Blacklist" and set dvr to record it after the super bowl but unfortunately it started late so I didn't get it all recorded as the dvr started recoding it according to the…
in Forums Help and Feedback
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