• When does Directv plan on fixing this problem?

    I have called technical "support" countless times in the last three weeks to a month and although I was told this problem is occurring system wide that they have no date when it will be fixed, no replacements of equip...
    last modified by missskittles2011
  • Genie HD34 vs. HD44

    Hey Folks,   I've been waiting to upgrade for a while now. I understand the HD44 is a far superior DVR as compared to the HD34.   I don't want to debate the comparison. I just want to know if DTV is st...
    last modified by garberfc
  • Previous button restarts recorded shows

    Just received updated equipment (RC72 remote and HR44-500 Genie). When flipping between DVR'd program and live programming with my previous hardware, the Previous button would take me back to where I left off on my re...
    last modified by rsellersus
  • Programming Genie remote RC71

    Have new Genie equipment and need help programming remote. Installer programmed remote to turn on/off DVR and TV and to control volume of Denon receiver. Want to program remote to turn on/off Denon receiver, and also ...
    last modified by nanak
  • Considering Upgrading to Genie System

    Hi. New to this forum. My current set-up is three HR24-500's with the whole home DVR setup. Last month they had to replace one of them and they put in the old HR22-100. I called and complained that it reacts way too ...
    last modified by garydz4
  • status update?

    Apples and watermelons! I got an email indicating I needed to update my status. There is no indication of what that means or what is required or expected. No info on HELP. Any idea of what is wanted or required? I sti...
    last modified by olddoguser
  • Why doesn't my remote have an "Active" button?

    Installation done January 2014. Recent newsletter touted instant weather reports using "Active" button on remote. My remote has no active button. Why?   Thanks.
    last modified by dlmatthews2
  • I am trying to get Amazon Prime

    How do I access Amazon Prime from my Genie?
    last modified by pcooledge
  • hook up a dvd to a receive

    I know this is a kingergarten level question but that's about where my technical ability is as well :--),  Anyhow, want to hook up a dvd to the receiver. the receiver back has room for the three colored plugs tha...
    last modified by luzerne2112
  • why do i keep paying for horrible service?

    my dvr skips, freezes, erases recordings, deletes shows from my que, live play stutters, and freezes, pixelates, and garbles audio. this has hhappened since july 2013, and directv wont do anything to fix it, they just...
    last modified by sjb
  • How do I get netflix

    Tried Direct's movie thing and found it too complicated as in some movies are free, some aren't, and you have to search forever. I would like to connect to netflix as I do on my two computers. Since I have a supposedl...
    last modified by jaymak
  • Are remotes warranted?

    Dear Forum:   Genie HD DVR Model HR34-700 2-Genie Minis, Model C31-700 Remote: RC65R The number 1 on the remote almost never works any more.  I have to really mash it and now the number 3 is starting ...
    last modified by -kevinn
  • RC72 Does Not Activate Power On/Off on Audio Device (HR44)

    Some kind of design flaw with remote because the Power On Off code works okay with audio device when testing during setup.  Turns out it only controls the volume.  It's bad design and very annoying to use tw...
    last modified by k1zzi
  • Got a second RC71 doesn't work on RF

    I ordered a second RC71 remote to control the HR44  from our bedroom. Problem is the second remote will not program for RF. I went through the setup mute select 961 etc but it always goes to IR. It is identical t...
    last modified by nbargolf
  • HR34/700 DVR hdmi solution

    Hi i just purchased a Sony dvd which has only one hdmi socket. The HR34/700 DVR only has one hdmi socke, which is being use with my HD TV. The solution could be a hdmi splitter, I have noticed some users having issue...
    last modified by usmario
  • More NFL ticket problems!

    I subscribe to NFL ticket and have had nothing but problems this season - - games only partially recording but yesterday's issue was the worst!  I recorded the Pats/Broncos game and when I tried to watch it on my...
    last modified by irishgirlkm
  • WHY in the world would DirecTV make new remotes (Genie Upgrade) that DO NOT LIGHT UP in dark??

    I upgraded to Genie & received 2 new remotes...BOY how short sided was someone in YES IMO creating a better remote but virtually USELESS when using in the dark.  I cannot see anything on it.  It's a clus...
    last modified by vinnyvegas
  • DVR question

    Whole home system with an HR34 and an HR21 receivers   I am curious as to why the HR21 is able to rewind the channel that it was set on when turned off but the HR34 doesn't do that. i.e. I turn the HR21 off and...
    last modified by eclas
  • On / Off Button

    I have a Genie DVR with a RC72 remote and a Mitsubishi TV model WS-311.  When I hit the Off Button it turns off the receiver and the TV, but the TV comes right back on.  The receiver remains off.  The O...
    last modified by mpaulda
  • Genie: control volume AT the genie receiver level

    I have odd setups where I use computer monitors with either PA systems or computer speakers for TV.  Obviously i can't program anything, but I simply want to control volume at the genie receiver level.   F...
    last modified by chaplin