Got the Genie and 1 mini installed on 8/3. Caller ID wasn't working and a test said the phone line wasn't connected, despite the installer saying it was all done with a single wire setup in the "control center" box in my closet. I had a phone cable already near the box, plugged it in, and it works fine now. So much for "new" technology. Oh, and despite being connected to the net, the TV Apps don't load...ever!