4 Replies Latest reply: Mar 11, 2008 8:43 AM by dcd RSS

Card Expired

jaybird28
I haven't used one of my receivers for a couple months and when I turned it on I got the following notice

Authorization has expired
Call Cust Service 722
Rid
Card

Why would a card expire and what do I need to do to get it fixed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
  • Re: Card Expired
    litzdog911
    It's "expired" if DirecTV has deauthorized it.  You'll need to call them to reactivate it.                                                                                                                                                                                   
    • Re: Card Expired
      jaybird28
      But why would they De-Autho the card??                                                                                                                                                                                                                           
      • Re: Card Expired
        downset
        Anytime a reciever has not been used in a long time, it will lose it's authorizations.  They need to be resent.                                                                                                                                                                                                                               
        • Re: Card Expired
          dcd
          As downset states, Directv sends reauthorizations via satellite to all of our cards on an ongoing basis.  In the case of an unpaid bill, they may lock a card.  A receiver that isn't connected to a dish and powered up can't receive the authorizations, thus it expired.  It's no big deal, call em and they'll fix you right up.