5 Replies Latest reply: Feb 18, 2012 10:07 PM by lightnirod RSS

Pandora and you tube missing


i do not have the option in my "Extra folder for the "Pandora  or you tube 

i have a hr 24/200  dvr 

internet connect and whole house 

please help 

  • Re: Pandora and you tube missing

    as of this date, I still see no Pandora on my Extras menu of my internet connected DVR.


    I emailed "help" to find out what the reason was, and they sent me a 4 paragraph scripted answer that basically said "call tech support" cause things are too complicated to for us to explain in email.


    guess I'll have to try that now - geez, and email was supposed to make things easier

  • Re: Pandora and you tube missing

    It takes a software update to the HD guide which I just got last night. With that update the dvr also has an option to save power after 4 hrs of inactivity.

  • Re: Pandora and you tube missing

    only with thefirmware (059b) you can havepandora,and is availablenowforonly: HR20-100, HR20-700, HR21-100,HR21-200, HR22-100, HR22-200. Will have to waitforthe other models.

  • Re: Pandora and you tube missing

    thanks cp5574 for that response - more than I ever got from "tech support"


    since I have the hr24-500 model, that explains it

    I'm still peeved at not being told the complete details by DTV, and I miss my cable service where I was able to get TCM and BBCA in HD

  • Re: Pandora and you tube missing
    I have the extra "extras" on my older receiver (had it for years, unable to get model number right now) but not on my brand new HR23/700???