3 Replies Latest reply: Jun 17, 2012 7:33 PM by peds48 RSS

Authorization has expired

bobbrunjes

We just returned from an extended business trip, and I tried to watch TV on our second (lowD) receiver, and I get the message

"Authorization has expired 

call customer service (722)

RID: nnnn nnnn nnnn nnnn

card: nnnn nnnn nnnn nnnn"

Because of this, I'm unable t select a channel and watch any programming, and I'm not sure what "call 722" means.

 

Our main HD receiver, on a different dish antenna, has been disconnected so we can repaint the living room, so we can't test that. 

 

What is my next step to solve this problem?