27 Replies Latest reply: Aug 21, 2014 12:13 PM by benis38 RSS

Programming Genie remote RC71

nanak

Have new Genie equipment and need help programming remote. Installer programmed remote to turn on/off DVR and TV and to control volume of Denon receiver. Want to program remote to turn on/off Denon receiver, and also control Sony DVD player. I can't find a manual for this remote.

  • Re: Programming Genie remote RC71
    texasbrit

    You can't, the DirecTV remote is not a universal programmable remote for multiple devices. Try a Harmony remote.

  • Re: Programming Genie remote RC71
    randycjla

    I searched for hours on how to correctly program this remote to work with my TV and after messing around with it in frustration I found the correct way to program it to your TV. First, have your Genie Mini receiver connected and powered on. Next, grab your RC71 remote and simultaneously hold the "MUTE" + "ENTER" buttons until you see a box appear on your TV screen that says "Applying IR/RF Setup. Please Wait" (this appears after about 5 seconds of holding those buttons). Once complete another dialog box will appear and read, "Your remote is now setup for RF." Click "SELECT" to exit that screen. Next, click the "MENU" button, scroll down to "Settings & Help", then click on "Settings", scroll down to and click on "Remote Control", then click "Program Remote". Next you will have two options, either "Program TV" or "Program Audio Device". Click "Program TV", this takes you to a screen where you need to select what BRAND your TV is. After you have selected your TV brand you will have to select the TV Model ( I recommend looking at the sticker on the back of your TV for the accurate Model number or using your current TV remote to find the model number from the menu screen on your TV for fastest and best results). Once the correct model number is selected, AIM your RC71 remote at the TV and it will AUTOMATICALLY program!

     

    This is the easiest, fastest and only correct way I have seen throughout the internet and support forums!

     

    Your welcome lol

    • Re: Programming Genie remote RC71
      peds48
      Awesome step by step instrcutions on how to program teh RC71 to a TV, however the OP in this case was looking to program multiple devices and as texasbrit mentioned, is not possible
      • Re: Programming Genie remote RC71
        gtryand

        I had a similar experience as Nanak.  The installer programmed my remote to turn on my Genie, Mitsubishi TV, and Onkyo receiver.  The volume control on the Genie remote controls the volume on the receiver, but when I power off, only the TV and Genie tuner turn off.  The Onkyo receiver stays on.  If the remote can command the receiver "on", and control volume, why can't it turn off the receiver?

    • Re: Programming Genie remote RC71
      svetatil

      My settings for RC71 (mini Genie) don't give me an option to program TV. It stops on selection of IR/RF and give me an instruction what to do. But there is no way to enter a TV model, nothing. I found a code for my TV (TCL) but where I have to enter it?

       

      Follow up: I have found what was my mistake - an button "Enter" is not the same as "Select". I read some reviews where it was "Select". Probably it was for a different remote. "Enter" button is on the bottom of the remote, right bottom corner. It also says "Input" under it.

      • Re: Programming Genie remote RC71
        benis38

        OMG, thank you SOOOOOO much.   So happy I found your response.    I've been going crazy trying to program the volume on this remote.   Thanks for this tip on the "Enter" button.   Now I have volume.   Still trying to program my soundbar, but one step at a time, I guess..    THANKS AGAIN!!!!

    • Re: Programming Genie remote RC71
      genexrx

      Thanks, I was struggling with this on one of my sets.

    • Re: Programming Genie remote RC71
      genobpack1

      Great Job!!

      These instructions worked to the tee for my TVs. I talked to Directv tech help for more than two hours last week trying to get  three of my TVs programmed to the updated remote with no success. Directv's instructions are not up to date and their personnel are not knowledgeable on the Programming Method/s.

      I also had two TV's that only partially were controlled by the prior Directv remotes and technical assistance could not resolve the issues.

      I followed these procedures and had all three of my TVs programmed in 10 minutes. I'm happy, the TVs operate with the Directv remote and most of all, my wife is happy!!

       

      Again, Great Job!!, and Thank You!

    • Re: Programming Genie remote RC71
      muppin

      I have an RC71 remote, an HR44-200 and a Samsung UN46EH6000 TV.  The Genie was installed a week ago.  The installer programmed the remote so that it turns the TV on and off and controls volume.  I do have a roof top antenna and can change the TV input with the remote so that I can see other channels not carried by DIRECTV.  However the RC71 will not change the on-air channels.  I had used your procedure before and tried it again today and still am unable to change the on-air channels.

       

      My previous setup was an HR22-100 with an RC64 remote and it worked fine to control this TV including changing the on-air channels.  I have contacted customer service both my email and phone with no success.  In fact the guy on the phone said his computer simulation is not up-to-date and does not cover the Hr44-200.

       

      Any suggestions on how to control the on-air channels other than using the Samsung remote?

      • Re: Programming Genie remote RC71
        peds48

        Since give RC71 does not have a "mode" switch" it can't change the channels on your TV. if you still have the RC64 remote, you can still use it but only on IR

        • Re: Programming Genie remote RC71
          muppin

          I do have my RC64 but my understanding is that only the RC71 can be used to

          control the HR44-200.  If this is the case then I would need to have both

          the 64 and 71 remotes in use.  Since I have the original TV remote I can

          just as well use it. 

           

           

           

          The point is that the 71 is described by DIRECTV as a universal remote that

          can control both the Genie and TV leading one to think that it is the only

          remote needed by a user.  This is true only for those channels provided by

          DIRECTV.  If they recognized the need for a mode switch in the past with the

          64 why not with the 71?

           

           

           

          Thanks anyway for your comment.

           

           

           

          Tom Retford

          • Re: Programming Genie remote RC71
            litzdog911

            muppin, you can use any of the older remotes with your HR44 also.  Just not in RF mode. 

             

            Most of us agree with you the RC71 remote is inferior to the RC6x remotes.

          • Re: Programming Genie remote RC71
            peds48

            muppin wrote:

             

             

             

             

             

            The point is that the 71 is described by DIRECTV as a universal remote that

            can control both the Genie and TV leading one to think that it is the only

            remote needed by a user.  This is true only for those channels provided by

            DIRECTV.  If they recognized the need for a mode switch in the past with the

            64 why not with the 71?

             

             

             

            Thanks anyway for your comment.

             

             

             

            Tom Retford

            Spot on! also keep in mind that all DirecTV remotes are free, so the provide the least features of all the universal remotes out there.  a truly "nice" experience will require one to get a "decent" universal remote.  The Logitech 650 seems to fit the bill

  • Re: Programming Genie remote RC71
    peds48

    post back with the model number of your remote control

  • Re: Programming Genie remote RC71
    peds48

    if you have an RC71 remote control, this remote does  not have a "mode" switch and the OFF and On buttons are only programmed to turn of the receiver and TV.  the audio device is not mapped.  It will never happen with this remote

  • Re: Programming Genie remote RC71
    asonjay

    I know this is an old post but just wanted to let everyone know 2 things here.

     

    1. It is correct the RC71 remote cannot power on and off other devices besides the receiver and TV. However you can get the one of the previous remotes that had the ability to program other devices and it will work with the Genie and clients but only while in IR mode. RF is only available on these receivers with the RC71.

     

    2. There is a short cut to program the RC71 to your TV without having to use the menu. After applying the RF settings via holding mute and enter all you have to do is simply press the volume button up or down on the remote. A message will appear saying the remote is not yet programmed to the TV and give the option for you to do so.

     

    Hope you find this info helpful.