I consider myself a pretty technical person when it comes to networking, but I'm not sure what I'm missing here. I can't get the OOH feature working with my new GenieGo.
Here's what I've tried:
1. I'm able to see both of my Whole Home networked HR22 DVR's and view content and download content on my local network, so I know my GenieGo is working on my LAN. and I'm only on one network 192.168.1.*
All 3 blue lights are lit blue and solid on the GenieGo.
After pressing YES, it shows that it was unable to configure router for OOH, and router it found was also the wrong model (Cisco AG241(Linksys Firmware)), so I clicked CHANGE ROUTER button and selected Linksys EA4500 from the list. I had previously also changed the password on my router too, but wasn't sure which username to try in GenieGo config (I tried both username/password combinations of my login for the Smart WiFi web site login and admin/<routerPasswordHere>, but neither would get the OOH working).
3. After the Auto configuration failed, I decided to try the manual port forward option. So I set the ports for the OOH for the GenieGo to 8085 & 8086 (I had also forwarded those in my Router as both UDP and TCP, with the GenieGo's IPV4 address set as a DHCP reserved IP address), since I have another server running on 8082. I set up port forwarding on my Linksys EA4500 router configured with their website/Smart Wifi instead of directly to 192.168.1.1, this may be one of the problems???, does GenieGo not support that type of router software?
After trying to use "Manual Port Setup" it fails in a loop of me confirming the ports, and clicking the "test out of home access" button. Will not go any further and always fails after that.
4. I have tried this with Windows 7 Pro 64bit, Windows 8 Pro with Media Center 64bit, and also tried to get it working on my Iphone 4s GenieGo app. All of them fail to get this working.
My Comcast Xfinity Cable modem(SMCD3GNV) is set to bridged mode so my router is the only "DHCP router" in the loop, and I have other servers running just fine on my network to the outside world.
I have it connected as: GenieGo -> Linksys EA4500 Router -> SMC Cable Modem -> WAN/Internet
I'm not sure what else I need to try, please help. If you need more information on my setup let me know.