8 Replies Latest reply: Sep 3, 2013 3:48 PM by peds48 RSS

Genie receiver will not download pandora or YouTube apps

jas13rn

I Had new genie and mini genie receivers installed last Thursday, and I still do not have the pandora or YouTube apps downloaded.  I have reset the receiver, tried to update the software using the "02468" command, and every time I call customer service they walk me through connecting to the Internet again, then tell me to wait "another 24 hours" and it will download.  I am tired of waiting, and just want the receiver to work as advertised.  Anyone else have this problem?