0 Replies Latest reply: Sep 23, 2013 9:13 PM by siw531 RSS

Intermittent freezing on TV, not recordings


Hello, I got Directv about a week ago and I've been getting some intermittent freezing issues on my TV.


For example, I would be watching a baseball game and as the pitcher throws the ball, the TV freezes suddenly. This would fix if I change channels and go back to the original channel. However, the problem would occur not too long after.


I have no problems with recorded playbacks. I know it's not the TV itself, because my other TV freezes also.


I currently have the Genie and the Genie mini.


Is this a hardware issue or some other issue?