0 Replies Latest reply: Sep 23, 2013 9:13 PM by siw531 RSS

Intermittent freezing on TV, not recordings

siw531

Hello, I got Directv about a week ago and I've been getting some intermittent freezing issues on my TV.

 

For example, I would be watching a baseball game and as the pitcher throws the ball, the TV freezes suddenly. This would fix if I change channels and go back to the original channel. However, the problem would occur not too long after.

 

I have no problems with recorded playbacks. I know it's not the TV itself, because my other TV freezes also.

 

I currently have the Genie and the Genie mini.

 

Is this a hardware issue or some other issue?

 

Thanks.