8 Replies Latest reply: Oct 30, 2013 2:16 PM by cajazzman RSS

HR23-700 & HDMi

cajazzman

So, we decided to add another shelf to our component cabinet, and now, our HR23-700, isn't showing up, through our Denon 1913 AVR. I've even put it into other HDMi slots that are working with other components, but still not showing up. I've also connected directly to our HDTV, and that way it does show. I've even tried using coax and it showed up, but keeps telling us our cables are'nt HD. So, what do I need to do, fix this?

  • Re: HR23-700 & HDMi
    litzdog911

    Sounds like a problem with a setting on your Denon AVR since the HR23 works fine when its HDMI OUT is connected directly to your HDTV.   Check out the Denon AVR Thread in the "AV Receiver Forum" at http://www.avsforum.com

    • Re: HR23-700 & HDMi
      cajazzman

      Well, after working on this for over 3 plus hours, it came down to HDMi cables. I need a couple of new ones, but I have it all working again. But, still thanks for trying to help.

      • Re: HR23-700 & HDMi
        dcd

        A bad HDMI cable can be perplexing because it gives no indication that it's bad.  I buy mine from the link.  They are really well priced and I've not had one fail.

        HDMI Cables - Monoprice.com,Cables

        • Re: HR23-700 & HDMi
          cajazzman

          dcd, that's where these are from, and I too would think, that too, but two bad at the same time, and just about 6 months old. Oh,well.

          • Re: HR23-700 & HDMi
            dcd

            Have you closely inspected the HDMI receptacle that these cables are plugging into?  I could imagine a scenario where the receptacle was damaging the cable.

            • Re: HR23-700 & HDMi
              cajazzman

              dcd, yes, and nothing looked damaged, or any other issue. But, since, Monoprices cables are lifetime warranty, they are going to replace them both.

              p.s. I just received a reply, about the RMA of these cables, and they said that, I need not return the defective parts. Now, that's what I call excellent service. Awesome!

              • Re: HR23-700 & HDMi
                dcd

                Excellent service indeed.  That certainly reinforces our statement that Monoprice is a reliable source for anyone's needs.

                • Re: HR23-700 & HDMi
                  cajazzman

                  dcd, not only did they replace the cables, but, I received them, today, @ 10:30 am my time, and had everything back up and working great again. Not only would I recommend, but let others know, of the super quality, of their items. I'd say, if you don't buy from Monoprice, you are wasting money, on brand names that mostly you pay for their name.