2 Replies Latest reply: Nov 5, 2013 10:23 AM by kdanieli RSS

Moderating Forums

kdanieli

I'd expect DirecTV to have a moderator who would move a discussion from one forum to another where it belongs.  There are several discussions in the "Forums Help and Feedback" forum that are about DirecTV tech issues.  They should be moved to the correct forum with a friendly note indicating that they've been moved. That's the only way that forums remain useful to the greatest number of users over the long term.  If someone has an issue with Remote Controls and the discussions are in 4 different forums because no one is moderating, then people searching the Remote Controls forum will never find some of the discussions that could help them.