5 Replies Latest reply: Jan 5, 2014 11:22 AM by dcd RSS

GenieGO wont find DVRs, Solid Amber Status, Solid Blue Network, Connected directly to router, All DVRs have internet

cescoral

My GenieGO stopped working. It is connected directly to the router/cable Modem Motorola SBG6782-AC. All my devices (iPhone, iPad, Laptop wireless and wired) find the GenieGO but the GenieGO can't find my DVRs.  I have 3 DVRs connected Wholehome and all have confirmed internet access through the coax cable. Have tried the red button reset for 1 sec, 60 sec and 120 sec. Have left the GenieGO without AC power for a couple of hours and reconnected. Have reconnected it to the router.  After power up cycle I still get a Solid Amber Status, Solid Blue Network and OFF Activity