7 Replies Latest reply: Dec 6, 2013 5:09 PM by thomasiverson RSS

771 SIGNAL LOSS

thomasiverson

I brushed off my dish after a 1 foot snow storm. I am getting 771 error messages on most of my channels. I have done this before without any problems.

  • Re: 771 SIGNAL LOSS

    Did you bang it or brush it lol sounds like somthing bent the reflector

    • Re: 771 SIGNAL LOSS
      thomasiverson

      I brushed it. I am getting a few channels (lower range 05-35 and some higher 265-

       

       

       

       

      Date: Fri, 6 Dec 2013 13:48:33 -0800

      From: directv-admin@forums.directv.com

      To: sarge6756@hotmail.com

      Subject: Re:  - 771 SIGNAL LOSS

       

       

       

       

       

       

       

       

       

       

       

       

      DIRECTV Technical Forums

       

       

       

       

      771 SIGNAL LOSS

      reply from brisak78 in DIRECTV Receiver Technical Support & Troubleshooting - View the full discussion

       

       

       

       

       

      Did you bang it or brush it lol sounds like somthing bent the reflector

       

       

       

       

      Reply to this message by replying to this email, or go to the message on DIRECTV Technical Forums

       

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  • Re: 771 SIGNAL LOSS
    peds48

    are you getting 771 on all receivers?  Perhaps your dish have moved...

    • Re: 771 SIGNAL LOSS
      thomasiverson

      That is what I am thinking. How do I get it back into alignment?

       

       

       

       

      Date: Fri, 6 Dec 2013 13:52:33 -0800

      From: directv-admin@forums.directv.com

      To: sarge6756@hotmail.com

      Subject: Re:  - 771 SIGNAL LOSS

       

       

       

       

       

       

       

       

       

       

       

       

      DIRECTV Technical Forums

       

       

       

       

      771 SIGNAL LOSS

      reply from peds48 in DIRECTV Receiver Technical Support & Troubleshooting - View the full discussion

       

       

       

       

      are you getting 771 on all receivers?  Perhaps your dish have moved...

       

       

       

       

      Reply to this message by replying to this email, or go to the message on DIRECTV Technical Forums

       

      Start a new discussion in DIRECTV Receiver Technical Support & Troubleshooting by email or at DIRECTV Technical Forums

       

      Following 771 SIGNAL LOSS in these streams: Inbox

      • Re: 771 SIGNAL LOSS

        Is this a pole mount if the ground froze hard enough it may have pushed the dish up.even the slightist could make you lose hd channels

      • Re: 771 SIGNAL LOSS
        peds48

        post your signal readings to see how your signals are

         

        You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength". Note the "+" and "-" symbols next to the "Satellite" and "Tuner" entries where you can toggle the readings between the various satellites and both DVR tuners. If you have a DVR it's important to check BOTH satellite tuners.

        Fill in your readings for each satellite and tuner on the new post you create, using the example below as a guide. (The example below is only an example and not a form that will appear in your post unless you "cut" and "paste" it.) A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):
        Satellite transponders (32 total at 101º)
        [Most of your standard definition channels are beamed from 101ºW]
        1-8 X X X X X X X X
        9-16 X X X X X X X X
        17-24 X X X X X X X X
        25-32 X X X X X X X X

        Satellite transponders (3 total at 110º)
        [A few HD channels, also beamed from 99 & 103º]
        1-8 NA NA NA NA NA NA NA X
        9-16 NA X NA X NA NA NA NA

        Satellite transponders (11 total at 119º)
        [Local SD channels for some cities, Spanish package]
        17-24 NA NA NA NA NA X X X
        25-32X X X X X X X X

        Satellite transponders (16 total at 99º(s)) [or 99º(b)]
        [Local HD channels for some cities]
        1-8 X X X X X X  NA NA
        9-16 NA NA NA NA NA NA X X
        17-24 X X X X X X X X
        [Note: these can be very slow to appear]

        Satellite transponders (14 total at 99º(c)) [or 99º(a)]
        [National HD channels]
        1-8 X X X X X X X X
        9-16X X X X X X  NA NA
        [Note, these can be very slow to appear]

        Satellite transponders (16 total at 103º(s)) [or 103º(a)]
        [Local HD channels for some cities]
        1-8 X X X X X X NA NA
        9-16 NA NA NA NA NA NA X X
        17-24 X X X X X X X X
        [Note, these can be very slow to appear]

        Satellite transponders (16 total at 103º(ca))
        [National HD channels]
        1-8 NA NA NA NA NA NA NA NA
        9-16 X X X X X X X X
        17-24 X X X X X X X X

        Satellite transponders (14 total at 103º(cb)) [or 103º(b)]
        [National HD channels]
        1-8 X X X X X X X X
        9-16 X X X X X X X X NA NA
        17-24 NA NA NA NA NA NA NA NA

        • Re: 771 SIGNAL LOSS
          thomasiverson

          It is working fine now. Started working as soon as I decided to call Tech support..

           

           

          Date: Fri, 6 Dec 2013 14:23:37 -0800

          From: directv-admin@forums.directv.com

          To: sarge6756@hotmail.com

          Subject: Re:  - 771 SIGNAL LOSS

           

           

           

           

                

                

                

           

           

                

                     

                          

                               

           

                

                     

                          

                               

                                    

                                    

                                    

                                    

                                             DIRECTV Technical Forums

                                    

                               

                          

                     

                

           

           

                

                     

                          

          771 SIGNAL LOSS

           

           

          reply from peds48 in DIRECTV Receiver Technical Support & Troubleshooting - View the full discussion

           

           

           

           

          post your signal readings to see how your signals are

          You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength". Note the "+" and "-" symbols next to the "Satellite" and "Tuner" entries where you can toggle the readings between the various satellites and both DVR tuners. If you have a DVR it's important to check BOTH satellite tuners.

           

          Fill in your readings for each satellite and tuner on the new post you create, using the example below as a guide. (The example below is only an example and not a form that will appear in your post unless you "cut" and "paste" it.) A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):

          Satellite transponders (32 total at 101º)

           

          1-8 X X X X X X X X

          9-16 X X X X X X X X

          17-24 X X X X X X X X

          25-32 X X X X X X X X

           

          Satellite transponders (3 total at 110º)

           

          1-8 NA NA NA NA NA NA NA X

          9-16 NA X NA X NA NA NA NA

           

          Satellite transponders (11 total at 119º)

           

          17-24 NA NA NA NA NA X X X

          25-32X X X X X X X X

           

          Satellite transponders (16 total at 99º(s))

           

          1-8 X X X X X X  NA NA

          9-16 NA NA NA NA NA NA X X

          17-24 X X X X X X X X

           

           

          Satellite transponders (14 total at 99º(c))

           

          1-8 X X X X X X X X

          9-16X X X X X X  NA NA

           

           

          Satellite transponders (16 total at 103º(s))

           

          1-8 X X X X X X NA NA

          9-16 NA NA NA NA NA NA X X

          17-24 X X X X X X X X

           

           

          Satellite transponders (16 total at 103º(ca))

           

          1-8 NA NA NA NA NA NA NA NA

          9-16 X X X X X X X X

          17-24 X X X X X X X X

           

          Satellite transponders (14 total at 103º(cb))

           

          1-8 X X X X X X X X

          9-16 X X X X X X X X NA NA

          17-24 NA NA NA NA NA NA NA NA

           

           

           

                

                

                

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