6 Replies Latest reply: Feb 9, 2014 1:13 PM by keklues RSS

Ondemand issues with certain channels only


Hi, I am having issues with certain ondemand channels like AMC,CINEMA and STARZ.  When I try to watch now or download I get " would you like to add this channel to your direct tv package?" The thing is I do have those channels on my package.  I am able to watch the non ondemand live channel fine.  I have already tried to reset the hr34 box and reauthorize the box through my online account with no luck on fixing the issue.  I already call a direct tv rep and they were unable to fix the issue.  Any help would be appreciated.  Thank you.