26 Replies Latest reply: Feb 12, 2014 2:35 PM by peds48 RSS

Why is Genie telling me my download speed is too slow to watch On Demand

nb1054

Trying to watch an On Demand concert and Genie tells me I have a 1.3 MBPS connection and needs at least 2.0.  Running Speed Test on two separate devices (laptop computer and iPad) right next to Genie, both confirm download speeds of over 21 MBPS.  Is there a problem with my Genie system?