And this occurs with both the remote and the controls on the unit itself.
We need to be absolutely positive this portion is cold fact as it's a game changer. Here's why. Slow response is often caused by IR interference from a TV or other source. However, pressing the buttons on the box itself bypasses the IR interference and operation is normal. If you call Directv and go through the slow response scenario I think it's unlikely they will replace the DVR. If, on the other hand, the DVR wouldn't power on, they would likely ship you a replacement.
DCD, your 'game changer' question is and was answered in Perry...s original post first paragraph. repeat quote
"...This was not an issue I noticed when the receiver and genie clients were installed. And this occurs with both the remote and the controls on the unit itself."
So, game changer is answered and always was. Whats the solution? I have the exact same problem on a 6 month old H34-700. It is aggravating to point of my considering going back to DISH where I had NO such problems.
I have a similar experience, but I get the impression the unit is too busy to service the remote. Right after I've done something like delete a recording, the light on the HR34-700 doesn't blink when a button is pressed on the remote. After a short wait the unit *does* begin blinking when buttons are pressed, and I know the unit's back on line and won't miss any button presses that follow.
Just to let everyone know, after trying everything once again and contacting Directv customer no-service I did a reset to the factory settings and reformat. And now it works almost as fast as when it was new. Of course, I had no recordings to worry about losing. This is a ridiculous that I have seen several comments to online. I imagine it is faulty software since the problem came up long after initial receiver set-up. But this issue means there are 10 months until I leave Directv.
I have had the HR34 for 12 months now and after about 6 months it started the delays along with some other bugs that the minis have since new. My delay is now 25 seconds consistently. Directv will do nothing unless the unit just stops working completely. I will go back to Dish when my contract is finished. Didn't have any problems with dish.
I have an HR34 and am experiencing the laggy responses from input.
My remote is set to RF (not IR) and in addition to extremely sluggish guide issues, it is very sluggish in opening the "List" of recorded programs and selecting them. It is also slow to start playing a program when I select one, or requires multiple button presses to get it to play.
Additionally, once a recorded program is playing the fast forward/rewind function is difficult to stop...after repeated play button presses it just keeps fast forwarding or rewinding much further than desired. It takes several back and forth efforts to get to the point in the program you want.
I have tried every "fix" I've been able to find from the colored button presses (perhaps doesn't work for the HR34), etc. The last one I tried "CLEARMYBOX" actually made the problem worse.
One last issue, since doing the "CLEARMYBOX" last week I now no longer have the YOUTUBE icon in Extras. Lots of forums say "wait a day or so, it wil come back"...well, it;s been over a week and still no YOUTUBE icon. Sigh.
Very frustrated with this. I have been a DIRECTV customer for a long time (since mid-late 90's). I really don't want to go to DISH as they don't have all the channels we like, but if this sort of equipment issues continue, I may just switch.