17 Replies Latest reply: Feb 14, 2014 9:45 PM by benstroh RSS

On Demand issue--no access to the OD channel in your package?


I get Spike (241) but I cannot access Spike on Demand (1241) When I try to use the ONDemand channel It wants me to add this to my package... Every other OnDemand Channel works but this one.  I tried to call customer service and they took a look at the account... and had me reset the box... which then we couldnt do anything else since it takes the OD channels several hours to work after you reset the box.... does anyone else experiece something like this?  I dont really want to have to call back in and go thru all the BS.... Ugh!  its the only channel my BF wants to record.. and cant.  the DVR doesn't even work for this channel...  the normal channel (241)