0 Replies Latest reply: Apr 9, 2014 1:27 PM by fitz6@swbell.net RSS

genieGO PC app stopped working - unable to add your device

fitz6@swbell.net

genieGO all of sudden stopped working on my Windows 7 PC. I did a reinstall and now I keep getting "Unable to add your device, You are missing one or more system requirements". It was working before.....

 

I have tried to uninstall, change router, double checked Genie to make sure setting are correct, but nothing works. Even created a new user, all to no avail. Installed latest version.

 

It still works fine on my iPhone 5, no issues with it.

 

Any ideas?