12 Replies Latest reply: Jun 19, 2014 6:32 AM by perryking RSS

GenieGo keeps forgetting that home network WAS set up!

storagelady

I set up GenieGo for out of home access and tested it repeatedly bu turning off the Wifi on my tablet and phone and connecting over my Verizon 4g network. Everything worked fine. The minute I left home, the iPad could no longer access my playlist. My Galaxy phone could  - but only for a few days - and then I get the error message that I have to be on my network to access the playlist. I get the message "No connected receivers found" where the playlist should be...  What's is happening???