10 Replies Latest reply: Jul 12, 2014 6:38 AM by texasbrit RSS

Error 771 Satellite 1 loss signal on SNY Intermittent

rsienrukos

Hi, I get this error when there are no clouds in the sky and the major network channels (ABC/NBC, etc) work fine:  Error 771 Satellite 1 loss signal on SNY.  Any help would be appreciated.

  • Re: Error 771 Satellite 1 loss signal on SNY Intermittent
    peds48

    What is the model of receiver?

  • Re: Error 771 Satellite 1 loss signal on SNY Intermittent
    peds48

    please post your signal readings

     

    Fill in your readings for each satellite and tuner on the new post you create, using the example below as a guide. (The example below is only an example and not a form that will appear in your post unless you "cut" and "paste" it.) A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):

    
Satellite transponders (32 total at 101º)
[Most of your standard definition channels are beamed from 101ºW]
1-8 X X X X X X X X 
9-16 X X X X X X X X
17-24 X X X X X X X X
25-32 X X X X X X X X

Satellite transponders (11 total at 119º)
[Local SD channels for some cities, Spanish package]
17-24 NA NA NA NA NA X X X 
25-32X X X X X X X X

Satellite transponders (16 total at 99º(s)) [or 99º(b)]
[Local HD channels for some cities]
1-8 X X X X X X  NA NA
9-16 NA NA NA NA NA NA X X 
17-24 X X X X X X X X
[Note: these can be very slow to appear]

Satellite transponders (14 total at 99º(c)) [or 99º(a)]
[National HD channels]
1-8 X X X X X X X X
9-16X X X X X X  NA NA
[Note, these can be very slow to appear]

Satellite transponders (16 total at 103º(s)) [or 103º(a)]
[Local HD channels for some cities]
1-8 X X X X X X NA NA
9-16 NA NA NA NA NA NA X X 
17-24 X X X X X X X X
[Note, these can be very slow to appear]

Satellite transponders (16 total at 103º(ca)) 
[National HD channels]
1-8 NA NA NA NA NA NA NA NA
9-16 X X X X X X X X
17-24 X X X X X X X X

Satellite transponders (14 total at 103º(cb)) [or 103º(b)]
[National HD channels]
1-8 X X X X X X X X
9-16 X X X X X X X X NA NA
17-24 NA NA NA NA NA NA NA NA

    • Re: Error 771 Satellite 1 loss signal on SNY Intermittent
      rsienrukos

      No storms occurring..10:20PM EST.  SNY (639) not playing, getting error 771 signal loss on Satellite In 1

       

      Readings Below:

       

      101 degree

      1-8     92  93 92 96 90 98 92 98

      9-16   91 95 93 97 92 98 92 97

      17-24  89 100 91 95 91 98 92 98

      25-32  91 96 92 0 95 98 91 99

       

      103 (cb)

      1-8     76 51 73 51 72 49 72 49

      9-16   72 48 72 51 72 48 NA NA

       

      99 (c)

      1-8 84 69 78 65 82 69 76 67

      9-16 79 71 76 68 83 72 NA NA

       

      103 (s)

      1-8 35 72 0 65 NA NA NA NA

      9-16 NA NA NA NA NA NA 87 56

      17-24 75 60 79 63 38 0 81 70

       

      103 (ca)

      9-16 54 0 50 19 0 0 44 0

      17-24 37 19 49 21 51 24 49 27

       

      99 (s)

      1-8 0 0 0 0 57 0 NA NA

      9-16 NA NA NA NA NA NA 0 91

      17-24 50 54 93 90 0 0 0 0

       

      Thank You

  • Re: Error 771 Satellite 1 loss signal on SNY Intermittent
    peds48

    Your dish is out of alignment.  Best to call DirecTV® and set up a service visit to have them come and re-peak your dish, free with protection plan, otherwise $50.00