Seriously, I look this up today and find that it has been 'assumed answered'. Not even one single reply from Direct TV maybe saying something like "we know this is a problem and we are looking into it. We care about our customers and want to provide the best service to them as possible."
I know perhaps Direct TV doesn't have an immediate answer for this but I would think perhaps if they wanted to keep customers that they would show a little initiative as to trying to solve a problem rather than just posting "assumed answered." Perhaps the technicians didn't go to a school and learn the old saying "assume makes an *** out of u and me."
I know I'm not the only one that has this problem as my post have been viewed 58 times.