3 Replies Latest reply: Jul 21, 2014 6:31 PM by peds48 RSS

Cannot make changes to network setup at this location

joycecrawforddale@gmail.com

I upgraded to the Whole-Home DVR today and I'm now receiving the above error when I try to connect my TV to the internet.  It appears my installer made our downstairs TV the primary TV; however, we do not get good internet reception in that room so he didn't connect it while he was here.  My understanding was that I would be able to connect the other TVs, but no luck.  Is my only option to switch out the boxes so that one of our upstairs TVs is the primary?  If that is the case, can I just trade them or is there something else that needs to be done?  thanks.