3 Replies Latest reply: Aug 9, 2014 8:32 AM by peds48 RSS

RC65x remote not working


We have had this remote for about a year with no issues.  Noticed yesterday some of the buttons were not working (volume down, #7, up button over the select button).  I have tried to reset it (mute + select) but now the mute button does not work so I cannot reset it.  I have put in brand new batteries, I have reset the box.  Is there anything else I can try? 


I can tell the buttons are not working as the green light does not illuminate when I press them.  I can still use the remote sort of, so the tv is still connected.  It appears the problem is in the remote itself.